Excellent quality shutters, made our home look beautiful! Sales guy Chancey was thorough and helpful in his suggestions, quote was a great price. The installers Scott and his helper that hauled and caulked were friendly and quick. They did an amazing job and even hauled away all our old blinds. We are having a window added to our home and will be calling Stanfield to cover that window as well !! We know why this company is suggested by so many people.
Serving the Salt Lake City Area.
From Business: Any Size, Any Shape, Any Color Quality window treatments can transform the look of your home. We offer window coverings to fit any home style. You can let your st…
12382 S Gateway Park Pl Suite 300bDraper, UT 84020
From Business: "At Pella Salt Lake City, our team is passionate about three things: windows, doors, and helping you choose the best products for your window or door replacement.…
Wasatch Shutter Design is amazing and Julie was a pleasure to work with! We had 2 companies provide estimates for our home and thank God that Julie was the first to come out. She took the time to explain the different options that were available, the costs and the processing & installation time-frames. Julie also offered options that we didn't know were available such as splitting the shutters so that half of them on the bottom could remain closed while the other half was open on the top, simple but made a world of difference!! It was that type of thoughtful consideration that made Julie the clear winner and upon seeing the differences in materials, Wasatch Shutter Design won out, hands down. The warranty offered also was leaps and bounds above it's rivals. The other company representative made me feel like he was doing me a favor by coming out, didn't explain anything, wrote down random numbers for the cost estimate and kept calling wanting to know why we went to Wasatch Shutter Design.To me, it was the obvious choice, everything was very detailed and I always knew exactly where we stood with this process. I thought it showed fantastic initiative and customer service that there were 2 sets of measurements prior designing the shutters. The date that was set for the install was solid and they were a pleasure to work with. The installers were very friendly, clean and made sure that we were happy with everything prior to leaving. We enjoyed Wasatch Shutter Design so much that we placed a second order the same day as our first was installed to finish the 4 remaining windows in our home! And once again, the process was identical to the first time- sleek and without a problem. We love our shutters and are confident that they will last for years to come due to the fine quality craftsmanship that went into each one. Thank you to everyone at Wasatch Shutter Design, you made our house feel like home!!
Lousy customer service. Wasatch Shutters was a no show for scheduled appointment. I called to inquire as to why they missed the appointment. I just needed to hear "sorry our mistake, can we reschedule?" Instead they were unapologetic and indifferent. They just told me there was an error, as if I should just understand and my time is of no value. Terrible customer service.
Called Summit Shutters today (11/19/2012) on a Warranty Issue for some parts from Shutters I had installed seven years ago in 2005 (approximately 35 windows, including doors). The company that represented Summit Shutters was out of business, so I called Summit direct. Without question, they offered to send the needed parts at no cost and offered to give some instruction on how to do the repair if I needed any assistance. I was impressed with how they handled the call and the customer service given!