We used Whipple to replace our 30 year old water heater, furnace, and 15 year old air conditioner. They weren't the cheapest bid, but had extremely professional employees and the best warranty of any bid that we received. Every installer was great. Today Ken A. came to complete the installation of the water heater. He was prompt, knowledgeable, and helpful. We had a few other things that we were wondering about doing (unrelated to the installation he was here to complete), and he was able to take care of them while he was here. He cleaned up after himself, made sure I understood how to use the new equipment, explained everything thoroughly, and was extremely polite. We will definitely use Whipple again. The hassle-free experience was worth the slightly higher cost.
Serving the Salt Lake City Area.
From Business: Woody's Plumbing & Excavating is the one to call for all of your outdoor plumbing needs. We have the equipment and the experience to make sure there are no compli…
showed up when they said they would. they also worked with the price for us. explaned everything that was going to be done. very friendly. would rec…
189 N Highway 89North Salt Lake, UT 84054
From Business: WELCOME TO POND'S PLUMBING & HEATING POND'S PLUMBING is the best plumbing and heating company in Utah. Pond's Plumbing provides plumbing, heating, air conditionin…
It’s a cold January 15, 2018 and the heater was not working. I called Susan and she took take of scheduling. She was really helpful with email and calls. Clinton fixed the problem. He was very professional and knowledgeable. Thank you Whipple Service people. I appreciate your service.
Chance was polite and accepted my refusal for additional service with grace. I have not had that experience in the past and I appreciated it.
My basement floor drain was clogged. Tony came out and fixed it really quick. He was super friendly and it was at an unbeatable price. I couldn't be happier about it. I"m definitely going to use them again.
I was charged a $79 diagnostic charge when two whipple employees came out to give me an estimate on a furnace replacement. One of the men man was very pushy and cocky about selling me a system that he said would be between 8 and 15 thousand dollars. They wanted to have me sign up for their service right away and wouldn't give me an estimate until I agreed to use their company. One of the men was so confident he said that "we don't really have any competition, we are that good." He was so sure I would choose them that he wasn't very straight forward with a ballpark cost of the furnace job. After we had paid the $79 dollar diagnostic fee I learned that the estimate should have been free. I called Whipple and they said they would look into refunding my money and that a furnace estimate should have been free and they would call me back to settle the grievance. They never called back about refunding my money or gave me an actual bid for the work with options to choose from. I would not recommend using Whipple Service Champions and went with another more honest straightforward company to replace my furnace.
Captain Plumbing is absolutely horrible.They left our home an absolute mess.They ordered the wrong part, left open sewer pipes open over night. They couldn't even finish the job because they didn't know what they were doing. They left feces on the walls, the floor, and on the carpet.There plumber dragged his snake used for sewer lines through the house across the carpet, up the stairs, and then back out again after using it on the sewer lines. He didn't clean up anything before he left. He was an absolute slob. I am telling everyone I know how bad Looser Captain Plumbing is.
I've had whipple out multiple times to service my ac, heater, and plumbing. They have been great to work with, honest, and neat.
100+ degree heat and the AC goes out. I call and schedule an appointment for Friday evening (July 29, 2016). The appointment window comes and goes so I call and just get the answering service. I leave a message... nothing. Another hot and miserable night and still no word despite having left another message. I realize schedules can be unpredictable, however, not communicating with your customers is inexcusable. You ought to rethink your "service champions" tagline.
One of the technicians were really kind and they charge the right price compared to other companies in the area.
They were great on time, explained everything that need to be done in easy to understand words would highly recommend to family and friends!