Stay as far away from this place as possible. Tom will berate you if things don't work out exactly as he wants them to. He is the epitome of used car salesman. If you ask to take the car to a independent mechanic he will berate you. How dare you want to actually make sure that the car you are about to buy isn't a lemon? Also, be warned that if you communicate with him through text he will likely make derogatory comments towards you. He definitely knows a lot about customer service.
Tony is very knowledgeable with his work. I was really impressed with his knowledge about cars. I was able to get the vehicle I want, thanks to his help. I would give him a very high rating for sure.
If you want to have the perfect car for you, this is the place I can recommend. The people here are so helpful and professional you would not have any trouble with your purchase and transaction.
No complaints, just admiration for this company. The help they provide is really awesome. If you want to have the perfect vehicle for you, come visit this place. They have professionals who can help you.
Their approach to client satisfaction is really amazing. From the moment you step into their facility up until the end of your service, everyone treats you with courtesy and professionalism.
The quality service they provide is really something I do appreciate. I was able to find the best deal here. All the people are courteous and glad to offer a helping hand. They even answered all my queries.
Love going to this place for service and parts. Good selection and good pricing. Location is easy to get to and personell are very helpful. Love looking around at their new Crestliner and Ranger fishing boats. If I ever buy a new boat I will definitely consider buying here. Great people to work with..fun place to visit..
Thank you so much for helping me find the best type of car for me. You are really knowledgeable with what you do. I highly recommend you to anyone looking for the perfect deal.
Service department was terrible. I had five recalls on my vehicle which needed to be done. I was told it would be a half day appointment to do all the work. I dropped off my truck at 8am. By 4pm that day nobody had called or updated me on the progress of my vehicle. I called them and found out that they didn't have all the parts after all for the "four" (???) recalls. There were five recalls that were supposed to be addressed. They said they were also only aware of 4 of the 5 recalls even though their original email stated 5 recalls and listed them. They were only able to finish one of the five recalls that day. I got a call a few days later about my appointment from Courtnie. I told her of the issues I had and she said she would call me back or have a manager call me. They never returned my calls. Maybe they are "listening" like their ads say, but that's about all they've done so far. After weeks of not getting called back, even after calling them, I was finally able to catch them on the phone and get my truck in to have the recalls finished. The day after recalls were done, I was cleaning out my truck so some friends could use it for moving, and I found covers, rivets, caps, padding, and broken pieces hidden under some cloths I had in there. These were things removed and broken during the service work performed, hidden, and not put back. So now I have to take my truck in a 3rd time for them to put everything back together? I was told half a day initially. Now it's turned into two full days plus however long to get the broken pieces replaced. This is unacceptable. But wait! The story continues! After months, they still haven't replaced the pieces they broke. What's more, they don't even do all the work that their however-many-point inspection states. For example, as given by the service manager, they don't actually check the cabin air filter even though it's on their inspection list. They guess its condition by using the condition of the air filter in the engine.
I live in Arizona. On 9/15/2017 I was dealing on the phone and email with this company to purchase a 2016 Ram 3500 Lariat Longhorn truck with fewer than 3000 miles. I had worked out a verbal agreement with Luis Tapia, salesman, and his supervisor on the phone at the same time, to purchase this truck for $55400, plus document fees and Utah temporary license fees, and no other fees. When I hung up we had a deal, and Mr Tapia was to email to me a memorandum of understanding. I never received this email, so I called him today, 9/16/2017; he informed me that the company sold the vehicle to another customer on site, after making the deal with me. To me this behavior is indicative of many bad things: lying, lack of ethics, dishonesty. I believe anyone who contemplates doing business with them in the future is taking a big risk. They are not trustworthy.