Went to Guitar Czar for the first time ever because it’s close to practice space. Needed to replace my string, bought them from them and picks. Asked the guys twice if I could change them there real quick, I was told yes, that’s fine. Then as soon as I started to work on replacing them I was rushed and told they’d replace it for me because they’d do it in 5 minutes. Every person has their own way they prefer. I felt rushed and like I was just another transaction for the day. The place wasn’t even busy and I was told “let me do it for you so you don’t take or counter space, I can do it in 5 minutes” AFTER the fact I was told they didn’t care if I changed them there. The simplest of things but rushed for no reason. Needless to say I’ll never go there again, for string, but a guitar or anything else. Customer Service 101 is out the door at this place.
712 E 100 SSalt Lake City, UT 84102
From Business: Since 1973 we have specialized in the repair & restoration of old guitars, banjos & mandolins. Our eclectic collection spans the spectrum of fretted musical activ…
The most knowledge. Best place in slc to take your guitars to get set up. Also really cool selection.
I take all my business here. Real musicians work here that know what they're talking about and have real world experience to back up what they say. I take all my high end guitars (Gretsch, Guild, Gibson) here to be adjusted or repaired on a regular basis. I've never walked away unsatisfied or feeling ripped off. they have great customer service and will work with you if you have an issue. No high pressure sales, great deals, they'll beat any price, big selection/range of instruments, and skilled repair techs. I highly recommend them for all your musical gear needs.
The Guitar Czar is the place to go to buy an electric guitar in Salt Lake City. I have bought... let me see... 10 guitars there, for myself and for various people. Even for student acoustic stuff, I have bought from there. First of all, they have a good selection in stock. Not a lot of used stuff, typically, but once in a while something nice comes through. More importantly, they are a local hole-in-the-wall place, which I really like to support. And, if you check the price at the corporate warehouse store on Redwood Road, they will match that price. How can you beat that? I always but from them, and they always take care of me. No complaints.