Thanks to Mike and his techs for the great service. My bike was in and out in one day, the cost of the work performed very reasonable. So glad to have found Cycle House.
Great experience with this company! Above and beyond what you'd expect from an online purchase. I ordered late and they did everything in their power to make sure I had my gear on time. A+ customer service!!
Spent almost 20k on a new bike. Had it six weeks and the dealership has had it in to fix the ABS five times so far. This last time picking it up I asked the owner to give me more of an official guarantee that I don't have a lemon. He suggested that Utah doesn't have lemon laws which I immediately called him on. And of course the owner is going to be aware. The rules include street bikes and after 4 failed service attempts it is a lemon. His response was a very flat don't think you have a lemon. After showing that little integrity and the service center track record, the owner gets offended when I tell him his word alone wasn't worth anything. If I walked into a bank with five strikes against my credit, I wouldn't be offended at being denied a loan. These tactics by the owner are dishonest and trickle down through the whole dealership. The failed service attempts are somehow less irritating than the dishonest tactics.
I love intetermountain , they have great service, always friendly and helpful!