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01/26/2012Provided by Citysearch
After being house bound for 3 months I was anxious to get out to a good restaurant and be pampered. I have wanted to go to the melting pot for a long time so I thought I would splurge and go. I had made reservations for 8 for wednesday night. I arrived on time and wanted to be seated, they could not seat me???, then several in the party called to cancel so I thought it was going to be three of us and offered to take a smaller table. They sat us and then 2 more showed up, so we need a bigger table-- they refused -- we asked for a chair at the table- they refused- We asked for a manager - who never came - but the waiter brought a chair. I went to the restroom and there were several larger tables that were all empty.
We asked for drinks that did not come, we ordered the special for the night trying to make things easy and explained that we had to leave by 8:30
no water was ever refilled, dirty dishes were stacked high on the table,, we had to get out own silverware,
at 8:00 - after being there for 1 1/2 hours we had to ask for our meat and told them again we were leaving at 8:30
the meat was brought. We all ordered separate, we all pay separate but the food was all brought on one plate. Five people cooking in one pots is a joke. and guess how much you want to eat after someone coughs or sneezes--NOTHING
it is a double dipping to the max-- I do not share this much stuff with my own husband let alone casual freinds
plus you do not get the cheese you want- you have to have the cheese choice for the whole table
that would also include the cooking broth-- it has to be the same for the whole table
and you CANNOT have deseret first-- so we got none
we did not even finish the meat
he did get the chekc to us at 8:27
but would allow me to put the valet cost on it
and told me I would have to go to the bank one block again to the ATM to get cash as that was all they took
the food- little bits - noting special and ceratinly not a meal
06/21/2011Provided by Citysearch
I have been to a few expensive restaurants in bigger cites like Chicago, New York, Miami and LA. Well they got the prices right but did not deliver with the food... at All. don't go unless you like paying a lot of money for stuff to cover your insecurities. What city do they think this is?
01/23/2011Provided by Citysearch
This rates among the worst restaurant experiences my wife and I have ever had! Horrible service. Horrible tasting fondue. Rediculously high priced. I have nothing good to say about this restaurant or it's concept. I will never go again.
If you like boiling your own meat, one bite at a time, then maybe this place is for you. I think it should be called ""Ye Ole Melting Pot"", as it reminds me of very bland boiled English food.
We went to the location in Salt Lake City. Never again. The only redeming aspect to our visit was the good company we had and the fact that we laughed all night long at how this restaurant concept was able to stay in business.
07/08/2010Provided by Citysearch
We showed up at the Melting Pot at 7:00 PM on a Wednesday night. When we walked in there was nobody at the front desk to seat us. We waited for 10 minutes for a hostess to show up and seat us. All that time numerous waiters and staffers walked past us without even acknowledging we were standing there waiting. When the hostess finally strolled up to the front desk, she asked us if we had a reservation. When we replied no, she said “Well let’s just see if we can fit you in”. The place was empty as only about 1/3 of the tables were even seated. After we were seated the waiter quickly gave us menus and said he would be right back to take our order. We waited for 45 minutes at the table and the waiter never returned. We got fed up with the crap service and got up to leave. On the way out I talked to the hostess about their lack of service and why we were leaving and she could have cared less. I would never go back to this place again. On the positive side I saved at least $100.00 because that is about the minimum price to eat here
11/19/2009Provided by Citysearch
*Service--It takes a while for your server to get your fondu stuff all ready.
*Food--Way too pricy, They don't seem to give you the fair amount of food for the price you pay ( $200 bucks for a family of four--dinner and dessert ) Not worth your money.
*Don't seem to use good quality cheese, even for a non-cheese fan.
SPEND YOUR MONEY ELSEWHERE. Especially If your even thinking about going there for prom or some so called ""special occasion"". Eat somewhere else, save money, feel better.
07/09/2008Provided by Citysearch
Reservations are needed for weekends. Plan on a two hour dining experience, don't stuff yourself on the salads even though they are good. I didn't like the Caribbean Cheese Fondue the Wisconsin Trio Cheese Fondue was much better, the Court Bouillon vegetable broth is simple but delish and the Bourguignonne is good I'm not a fan of the Mojo one though. I love the bread selection but wish for a more crusty sourdough. Save room for dessert it's just not the same without it. The bar isn't bad but specialty drinks aren't that fab there.
04/28/2008Provided by Citysearch
My family and I went here to celebrate a college graduation. It was the first time for fondue for all 8 of us, so we really didn't know what to expect. The cheese appetizer, specifically the fiesta cheese, was delicious. Everyone liked their salads too, so we really had high expectations for the main course. The main course was where we ran into some big problems. First, there were only 2 pots for all of us. Talk about chaos. The fondue forks were all colliding with each other and everyone had to move their fork when somebody wanted to take his or her own fork out. Second, the two cooking ""methods"" were vastly different from each other and no meat was suited for either of them. We had the court bouillon (a broth) and the bourgeinonne (spelling?), and the only good foods for these were the ""fried"" shrimp in the oil and the potatoes in the court bouillon. The filet mignon was gross.. think about it--would you want poached or fried filet mignon? Lastly, we tied up our meal with the dessert fondue, which was absolutely delicious and totally worth it.
Conclusions: Go for the cheese appetizer and chocolate dessert and expect a high price. In a restaurant like this you're paying for the amount of time spent at the table because there is hardly any turnover (our group was there for 3 hours). Skip the entree unless you like poached or fried meat. The main problem with the food is the cooking method. Also, a timer really would have been nice for those of us concerned about food safety.
04/10/2008Provided by Citysearch
Girls night has never been so expensive. Good thing we were able to share!! The cheese was DELICIOUS we had the spinich artichoke and fiesta and that was wonderful. The Cesar slad tasted like miricle whip and the dinner....well to my surprise you have to cook it all on your own and I was not impressed!! However the dessert is the only reason that I would ever go back!! I now have a new craving for chocolate covered anything.Don't go if you are in a hurry we were there just eating for 2 hours!! Oh and if you have a tendancey to faint over sticker shock definitly stay away. My meal which included appitizer, salad, 5 different types of meat, and dessert was $76 before tax and tip!!!!
02/16/2008Provided by Citysearch
Firstly, I have never complained about a restaurant ever! But, this was by far the worst service I have ever experienced. The water alone took about a half hour to get out to us and the waiter looked as though he was dead on his feet. I was with 6 people and the total bill came out to $273.00. For this amount of money I would have expected an amazing presentation and amazing food. (Oh, and when I checked our account the next day, they had overcharged our card, and when I called to mention this problem to a supervisor she told me that it was a common problem and offered for me to come back for a free dessert to try the experience again! )
The food was sub par and the service, again, was far below inadequate. I got this membership for this account simply to write this review to warn others considering this option. All in all, next time you head to salt lake city, I would suggest somewhere else.
02/05/2008Provided by Citysearch
Love this place! Fun atmosphere, fun concept. It's not an inexpensive place to go, but it's a great date restaurant and awesome for a nice night out. Love cheese, wine and dessert! What could be better than that! I recommend the coq a vin, there was one base that I tried for the fondue that was just oily and gross. Service could be better though, and although it seems like a good place for large groups I went with a group once and the service could have been improved in that situation even more. Overall though, I would recommend this restaurant highly.
12/16/2007Provided by Citysearch
We had the Wisconsin cheese fondue on a girls night out. It was delicious, service was friendly yand fast, and we had fun. The desert was awesome-yin yang chocolate. So good with marshmallows and cheesecake! I'd go back just for the desert! The pomegranite martini was tasty, but I would never order alcohol there again. The drinks were small, weak, and expensive. It was $80 for cheese, chocolate, 1 beer, and 1 martini with tip so be prepared to shell out! I would definitely go back, but not for a whole meal.
09/20/2007Provided by Citysearch
If you head to the Melting P0t expect perfuctory service and relatively high prices ($30-50/person.) Save your cash and head to one of the restaurants next door for better service, better food, and an outstanding experience. Great idea for a restaurant, poor on execution.
08/29/2007Provided by Citysearch
I really loved the ambience of this restaurant, but you definitnely need to be in for a relaxed evening if you go here. The service is a little slow, and it just takes a long time as is with all of the different courses. They don't offer very good seating for large groups either. It's a little expensive for the amount of food you get compared to other nice restaurants in the downtown area.
08/25/2007Provided by Citysearch
We just loved it! and would highly recommend it! The food & service was great, yeah it takes awhile, but I always like taking my time eating, then feeling rushed out the door.. We just loved it and will definitely be back! Not a great place for babies, older kids I think would love it! We heard quite a lot of babies crying, I was surprised by that, but not a big deal, we enjoyed every minute of it!!
08/15/2007Provided by Citysearch
I have been to the melting-pot three times over the past two years. The reason it has only been three times is because of the price. Do not misunderstand me, I am not saying they are over-priced, merely out of my budget.
On my first visit I didn't know what to expect, I was surprised at the prices, but we stayed because I was not about to embarass myself in front of my girlfriend. We were both pleased with the service, the servers were friendly and attentive. There is somewhat of a lag on drink service, but I think this is due to the large amount of time the server spends at each table. Every time your server is there they seem to spend about five minutes with you. There is plenty of time to relax and enjoy each others company in private. Yes you are in public but the entire time i was there I saw maybe 3 people other than staff, on what appeared to be a busy night.
This is the place for romance! on my first wedding anniversary, I made reservations, for the two of us. I was asked ""is this a special occassion?"" When I said yes I was given several options I ended up spending fifteen extra dollars, but when we arrived there was a boquet of roses and a card from the staff on our private table.
Let's just say that I have had better food for less money. Let's face it, when you go to a place like this, you are there for the experience not just to fill your gut. The ambience in this place is wonderful, the decor is beautiful and while it is not the fastest service in the world they are friendly and aim to please.
I enjoy the food every time I go, but I would like to see better quality food for the money I am paying, the sauces appear to be out of a bottle. The bread is not fantastic, and it should be for the price.
The bottom line is this, Iove the way I feel when My wife and I eat here. We are treated as if we are special, and they are glad we came. The food is good, if not great. this is one of my favorite places to eat.
Phone: (801) 521-6358
Address: 340 S Main St, Salt Lake City, UT 84101
Parking: Street, Valet
Bike Parking: Yes
Good For Family: Yes
Good For Groups: Yes
Good for Kids: No
Wheelchair Accessible: Yes
Take Out: No
Alcohol: Beer, Full Bar, Wine
Takes Reservations: Yes
Outdoor Seating: No
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