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Customer satisfaction is a MUST.   Residential or Light Commercial we are the guys people trust to leave a key under the mat a tell us to come in.

General Info
Owner was employed with Roto Rooter for over 7 years, we own professional drain cleaning equipment. Master Electrician with over 14 years experience on our crew. Drop cloths, shop vac's & Clorox bleach cleaners are tools that get used on every job, we are very clean + neat & treat your home or business like it was our own.
Hours

Regular Hours

Services/Products
Drain Cleaning Plumbing Electrical Fencing Painting Kitchen & Bath remodel Doors & Windows Rain Gutters Interior + Exterior repair
Payment method
all major credit cards, insurance, check, paypal, visa, mastercard, amex, discover
Neighborhood
People's Freeway
Categories
Plumbers, Electricians, Home Improvements, General Contractors, Home Repair & Maintenance, Building Contractors, Handyman Services
Other Information

Services: Handyman, Tiles Refinishing Cleaning & Repair, Wood Finishing, Drain Cleaning

COUPONS & DEALS

No coupons available

Reviews

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Mary K.

07/15/2018

Overall
Expertise
Professionalism
Promptness

This company was initially very easy to schedule someone to come out and complete an estimate on our laundry room. They bid seemed fair. They scheduled the date to begin the work, they came and started the project, they were so professional and took the time to explain exactly what they were doing and why. Within a week, the project was done. I was amazed, to what they did, I wasn’t expecting that fast it was neat. We'll use them again? Friendly staff and reasonable charges, what more could you ask for!

Lynn S.

04/26/2018

Overall
Expertise
Professionalism
Promptness

I had railings at the bottom of my front steps and the trim around the side door of my garage painted by Brant of Meticulous Home Remodel and Repair. He did the best painting job I have ever had done. They both look better than they have since I bought my house. He even vacuumed the grass by the garage to clean up the paint chips that had fallen from the scraping to prepare the surface! I will use them for every job in the future.

Blair H.

01/03/2017

Overall
Expertise
Professionalism
Promptness

Quick and easy, good communication when running late, no surprises in billing. Work was completed as advertised. Have hired them several times.

Overall

We moved here a few years ago & have had more than a fair share of terrible experiences with so called Handman until I contacted Tayne for an estimate of work done on own house. I Figured that I'd let him start on one job & if he did well to my satisfaction I'd continue with the next project.

Was I satisfied ? You Bet !! I asked my wife after the 1st job was completed "where the hell was this guy" . Confronted with several jobs Tayne & his crew provided expert workmanship without any complaints. When asked if he could certain jobs - he never said no ! Besides being 100% satisfied I was amaaaaazed at the professional way that he completed each job for reasonable prices. No surprises !! I personally recommend this company as the

BEST in Utah !

I hope they help you as much as they have helped my Family !

Kay W.

06/16/2015

Overall

After leaving several messages, I made an appointment through Thayne. I took off work. 40 minutes after the scheduled time, I got a call from the handyman assigned to me telling me the job ahead of me was involved and he "forgot" to call me. A total waste! Would NOT recommend. Looks as though the no show is a pattern with this company.

Patrick K.

05/29/2015

Overall

Three no shows. Called with some patio and fence repairs and some electrical. I was notified the night before the first cancellation, the second time I was called 15 min before the appt. With the third I had to call to see if they came by after leaving my place unlocked and they hadn't. Unprofessional.

Rea H.

05/11/2015

Overall

I am preparing to sell my house and had several jobs that needed completed. Thayne was super helpful and easy to schedule with. He made sure his technician completed all the work guaranteed and when we had a miscommunication, he corrected the issue with no additional charge. The work was completed quickly and was of excellent quality. An honest company that has a superb work ethic. Hard to find these days. Highly recommend!! Thank you!

Aceneth W.

10/16/2014

Overall

I called Thayne with a very unusual lock/door issue. He had wasn't able to help me, but send me to Rudy's Key & Repair. I appreciated his honesty and fast response. He even said, Rudy's would cost less for this particular service. I am a Real Estate Agent, always looking for good honest companies i can refer to my clients to. I will for sure add Thayne to my list of preferred Handyman Services.

Thank you Thayne!

Ace

AWarnerHomes

Julie L.

04/07/2014

Overall

We have a rental property in the avenues that needed a lot of work. My HB was once very handy and used to be the "handyman", however, due to a recent health diagnosis, he is no longer able. I found The Best Handymen Services online and was not quite sure what to expect. Thayne was absolutely wonderful! He was easily reachable, and if he wasn't available, he quickly returned my calls or texts.

There was quite a bit of work that needed to be done in a timely manner so I could get the apt back on the market to rent. TBHS did a great job, finished the job on time and under budget! Thayne is a very honest guy and I will definitely use them again.

Timothy M.

03/17/2014

Overall

We have used Thayne at least 6 times in the past year or so. He is fair and just plain good at what they do! He has worked on our house and condo. I appreaciate that his work is done correctly and in a timely manner. They are @ our house now remodeling our bathroom. Can't wait to see it finished! Highly recommend! Sean & Anjeey M.

Kate L.

02/02/2014

Overall

We have called on Thayne and his crew a couple times and would continue to, if it weren't for our move out of state. Now who can we can do get things done? They are reliable, do a great job, charge a fair price. Truly good to work with. Highly recommend

Byron B.

10/30/2013

Overall

Awesome-

This is the second time they have worked on my house. First time they redid the kitchen/light box area. This second time they just finished up with a killer deck off the kitchen for my new hot tub.



Very responsive, very fast, high quality and good pricing. They are my go-to guys for any house work!

Overall
Very pleased

They fit me in on short notice, got the job done quickly and to the approval of a home inspector. The service man was friendly and professional. I would recommend using this company.

adamut

07/25/2013

Overall

Thayne sent a guy named Justin to my house to fix some shingles on the roof and have a look over any other problems that might exist with the roof. He also cleaned out the gutters at my request and removed a lot of stuff. He called to let me know he was on his way, he was courteous and friendly, and followed up after to make sure I was happy with everything. I would definitely hire Thayne's group again.

esmitty

07/24/2013

Overall

We needed a variety of handyman services--some electrical work, some drywall, a little painting, some other odds and ends. I called two handymen who didn't answer their phones (during business hours), then I called Best Handymen, who answered immediately and set up an appointment. Thayne, the owner, sent out a guy named Matt, who was terrific. He was right on time and ready to work. He whipped through everything faster than we had imagined he could, and we kept coming up with more stuff to have him fix because we were so thrilled. Matt was really patient too in working around all our screaming, meandering little kids. Price was as quoted as, we thought, quite reasonable for what we got.

nonyabs

07/23/2013

Overall

Thayne was nice but TERRIBLE... first they sent out a kid who is supposedly their electrician.. he assessed the situation and was supposed to give me a "free estimate" on what it would cost to fix our electrical problem. He charged me $65 for a 30 min. consultation that was supposed to be free and told me he couldn't give me an estimate Thayne would have to email me the estimate. Well how can someone who wasn't even at my house give me an estimate on what it would cost to fix something. Furthermore why I am paying them $65 for him to tell me he can't give me an estimate. Then when they came out to supposedly FIX my electrical a week later they send out someone else (Thayne) who wasn't there for the original consultation. So now since I'm paying hourly ($80/hour) I'm paying another person $80/hour to re-asses the same issue. 20 min into him looking at the same outlets over and over again (I soon learned Thayne is NOT an electrician just a handyman, not sure why you wouldn't send your electrician to handle my ELECTRICAL problem) his 4 year old kid walks into my house and I then babysat his 4 year old kid while he "worked" for 2 hours. Not to mention his kid was constantly badgering my 2 year old son saying things like "if you don't give me that toy and share then I won't be your friend" and "it's time for you to go into time out" and when I went outside the kid was taking a pee in my front yard bushes. I'm not sure how most people react to his kid tagging along, but I have 2 kids I don't need another persons child to watch. Especially when I am paying professional wages. At the end of the day they tried to charge me $225 for only 45 min of ACTUAL work (the rest of the time they were just looking at my walls "evaluating". Side note... the ground wire they put in was actually completely useless because new wiring has a ground in it already... so not sure why he put a ground wire in when I was going to have them completely redo my electrical. Do NOT use this company for electrical work.... I am not out a bunch of money and they didn't even solve ANY problems... just created more stress in my life.

claimed iconBusiness Response07/25/2013

I'm very sorry to you & your husband for your experience with us. I do thank you for writing this review so that we can improve the expectations and relationships we have with our clients. When you called me stating "when I touch the wall I get shocked with electricity" you wanted us out ASAP. I did state we will not give you a bid on this work because our tech would be working right when he showed up. I let you know we would charge a $125 first hour service call fee then hourly after that. My tech was there for 30 minutes and we only charged you $62.50. You sent me a check for $100 for the work I did that I mailed back to you folks yesterday. Yes the home you bought had been remodeled in the basement south and east wall with new wiring with ground, however it is hooked up to old knob & tube wiring that has no ground. The ground wire I installed will tie in that wiring when you update the north side of the room with new wiring to the panel with ground. Our Master electrician was planning on coming over to do the future work if you accepted our bid. I'm sorry I had my young son with me but with you stating you needed this done that day with no time to schedule the job due to your contractor was coming over to repair the south and east walls the next day I thought I was doing you a favor. The vast majority of our clients are extremely happy with us, we do lots of repeat business & get several referrals.

This listing has been claimed by a business representative.
deveedahl

06/30/2013

Overall
Very disappointed.

Called Thayne's after our basement flooded to come check out the potential cause. The man that was sent didn't show up with any tools, and asked me if I had a screw driver so he could do something to my toilet. Ended up replacing the wax ring on one toilet. I was charged hourly and they included the drive from Sandy area to my house and then while the worker drove from my house to Home Depot to buy the replacement wax ring. $245 for a simple job. To make matters worse the wax ring had nothing to do with the problem and our basement flooded again.

claimed iconBusiness Response07/24/2013

Hello, I'm extremely sorry for your troubles. I take all calls on my cell phone & a flood is a very serious matter. I worked with Roto Rooter for over 8 years and have a vast amount of experience with water problems. We are a small business. I really do not remember this job & I'm sure that I would have. We are not from Sandy nor do anyone on our team live there. I/we would not have sent Anyone to show up without any tools. We are not perfect and I do not claim to be. I looked through my invoices and do not have a $245 job that fits anything close to this job description. If this is a real complaint please call me at the phone # listed above and I'd be glad to give you a full refund. Regards: Thayne "Cowboy" Gregory

This listing has been claimed by a business representative.
Overall
Do good work at a reasonable p...

Do good work at a reasonable price. They respond promptly to calls and take care of the work promptly as well. They were recommended to us and we would recommend them to others.

claimed iconBusiness Response07/24/2013

Thanks for the kind words & writing us a review Scott.

This listing has been claimed by a business representative.
becky-r

09/02/2012

Overall
Thayne provided great service;...

Thayne provided great service; on time, and within budget. He also anticipated our needs and modified the job to accommodate. He's installed automatic awnings, re-wired our aluminum wire switches, fixed plumbing issues, re-routed a dryer vent (from the garage to outside), installed lighting fixtures, and a new disposal. He's done a great job on everything. He's brought enough help to accomplish the big jobs. He's trustworthy and personable.

claimed iconBusiness Response07/24/2013

Hey Becky, Thanks for the nice review & all of the referrals over the last few years. You have a Wonderful family & home and we've been glad to help y'all out.

This listing has been claimed by a business representative.
jackson.ngo.10

08/30/2012

Overall
I own a rental property in Sal...

I own a rental property in Salt lake city ( I live far away- in another State). I had hard time to find someone good enough and trust-able to do the maintenance on it- that really drove me crazy! But one day,I was so happy to find Thayne . He was so good and friendly. Thayne also performed the work professionally at very reasonable price. Thayne actually help me out a lot when I need him. I honestly recommend everyone I know and all of those who have read this review to Thayne. Give him a call,give him a chance to perform the work then you'll see the difference. I guarantee you'll be please! To me, Thayne is the first and the best choice when you need a handyman.

claimed iconBusiness Response07/24/2013

Hey Jackson, It's always Great working & helping out with your rental property needs... You & your wife are Wonderful, as always please feel free to call Anytime.

This listing has been claimed by a business representative.
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