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General Info
Established in 1995, the business specializes in small engine repairs. Authorized Toro dealer.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Services/Products
  • Lawn Mower Repair
Payment method
amex, discover, visa, mastercard
Location
Serving The Salt Lake Area
Categories
Auto Repair & Service, Landscaping & Lawn Services, Sharpening Service, Snow Removal Equipment, Lawn Mowers, Lawn & Garden Equipment & Supplies, Lawn Mowers-Sharpening & Repairing, Emissions Inspection Stations
Other Information

Appointment Needed: No

Brands Serviced: Volkswagen, FIAT, Lexus, MINI, Lamborghini, Rolls-Royce, Jaguar, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Buick, Lincoln, Kia, Toyota, Mitsubishi, Subaru, Scion, Alfa Romeo, SRT, Freightliner, GMC, Ford, Maserati, BMW, Acura, Lotus, Tesla, Bentley, Ram, McLaren, Nissan, Dodge, Jeep, Aston Martin, Porsche, Chevrolet, Ferrari, Chrysler, Volvo, Honda, smart, Cadillac, Land Rover

Warranties: Yes

COUPONS & DEALS

No coupons available

Reviews

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King W.

02/23/2017

Overall
Expertise
Promptness
Service

I brought my Honda Mower in to Murry Mower to see if we could get the old mower (2007) running right again. After speaking with the tech he had several suggestions on how he could get my mower running right again. I appreciated the service, knowledge, and execution of fixing my mower. I enjoy mowing my lawn.. even more now that my mower runs like its brand new. thank you.

C C.

10/14/2016

Overall
Expertise
Promptness
Service

Excellent rating because it was a great experience. Just had my snowblower repaired, quick repair time very fair cost.
If you need work done this is the place to go!

Savina F.

09/12/2015

Overall

THE BEST MECHANIC EVER!!! I am actually reluctant to write this review since I'm afraid if too many people find out about how exceptional Gaylen is and how reasonable his prices are he will no longer have time to work on my cars. Gaylen is the ONLY mechanic I trust! His quality of work is outstanding, his turnaround time is speedy, and his prices are actually too low. When I mentally estimate the cost of repairs I always come in about twice as much as what he actually charges. And he's as honest as the day is long. I trust him implicitly. I stopped asking for quotes a long time ago since I know he always does quality work at a (more than) reasonable price. But, please, please don't use him ... I really don't want anyone else to find out about him.

Rhonda S.

07/21/2015

Overall

EXCELLENT SERVICE!! This is a 1st for me!! Single woman with lawnmower problems... ugh! I only realized this late Saturday afternoon while I'm looking at my overgrown yard. I took my mower in for service Monday 10 a.m. expecting a 3-4 day service which is what was quoted. They called me at 12 noon SAME day & said it would be ready by 3p.m. that SAME DAY!! Yippee!! Very efficient service. QUITE satisfied & will take my snowthrower there for seasonal service too!

Lee H.

08/30/2014

Overall

I spoke to a man over the phone. I needed a part for a Murray riding lawn mower, Model #247429. He said they stocked no parts for them and he nothing about that mower.So I quoted his Internet ad to him, "Big or small, we serve them all" which suggests they are experts on the matter. He slammed down the phone. I call him back and asked if he really did slam it down or if was an accident. He said I was "testy with him". After a short exchange he told me to go somewhere else. ---But the story doesn't end there. After writing this review I called back with the intend to telling them about the review. The man apologize to me, gave me a good reason for what had happened and said he would be glad to help me out. I accepted that apology. I felt it was sincere. So I've given them my business. Now I'll see how we do with the part after Labor Day when the parts supplier is open.

lovemyse-r

10/17/2012

Overall
DO NOT SHOP HERE!!!! Murray Au...

DO NOT SHOP HERE!!!! Murray Auto is a joke. We purchased a 2004 Volvo XC90 from Murray and the car was a giant POS. Murray didn't perform a safety inspection on the car, didn't check the oil, and the car was missing lug nuts. We were told by Sid, (who is a bigger POS than the Volvo) he would get this all fixed. I can't recall how many times Sid said he'd call back and never did. We had to constantly call Sid to work out the problems on this car. While we were waiting for Sid to get these things fixed, the car started to leak antifreeze. We took it to a shop (because Murray doesn't have a mechanic) and it was going to cost us $900 to fix the problem. We haven't put the plates on the car yet or make the first payment and it is already undriveable. We tried to work with Murray on the Volvo but they were useless. We asked them to get us out of the Volvo and into another car. They told us we couldn't do anything because we owed too much on the car. We'd have to own it for a while to drive the balance down then come back and they can work with us!!!! SERIOUS!?!?! What a joke. Don't waste your time with these idiots. They are incompetent and rude. If you do buy a car, take it to a mechanic first. I paid the price by trusting these jokers they sell quality cars.

tskc4

08/20/2011

Provided by Citysearch - 
Overall
Worst Customer Service Ever!

Walked into this store to see if they could help repair a spring on my blower. The guy rolled his eyes and treated me so poorly for bringing in a small shelf bought blower and pretty much wouldn't even assist or answer my questions. I would never step foot in this store again. Rude!

xhenxhe

08/25/2006

Provided by Citysearch - 
Overall
Friendly, but incompetent

They seem friendly enough, but they don't seem to know what's going on. My first phone call I was told average service cost is $40-$50. When I took it in, nothing was said about the cost, it seemed very disorganized and messy. I called back about 2 days later and the conversation went something like this:

Me: ""Hi, I brought my lawn mower in last week and I just wanted to call and get an estimate of how long it will take.""
Murray Mower: ""2 to 3 days.""
Me: ""OK, thanks.""
Click.

I hate talking on the phone so it wasn't until afterwards I realized that they didn't even ask my name or what mower I brought in. I just figured I must have been the only person to bring in a mower last week.

So I called back 3 days after that and asked how long it would take and how much it would cost. This time they asked what my name was and what mower I brought in. They he wrote down the info because it was time for him to leave. He called me back in the morning and said they had a microburst storm there that blew off all the tags on the mowers so they didn't even know which one was mine until I called. So he thanked me for calling. I told him I just wanted to know how much it would cost to fix and he said he would look at it and call me back. That is where it stands now.

My wife's grandpa, who is a lifelong Murray resident, visited my wife and I guess he noticed our lawn getting pretty shaggy. When she explained what was going on he said, ""you didn't take it to Snarr Brother did you?!"" Well, after a little research, apparently we did. Snarr Bros. landscaping has virtually the same address, and Murray Mowers website links to Snar Bros. Hmph.

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