1717 S State St, Salt Lake City, UT 84115
Dennis has been in the automotive industry for over 35 years. He worked for Owen Wright as a Cadillac Specialist, Heber Valley Dairy, co-owned T&R 4-Wheel Drive, and he and his wife now own MasterTech Automotive. Dennis is an ASE Certified Master Technician and Parts Specialist and has an AMI (Automotive Management Institute) degree. He is affiliated with STS (Service Technicians Society), AAA, ASE (Automotive Service Excellence), iATN (international Automotive Technicians Network), ASA (Automotive Service Association), AMI, and AC Delco. He also serves on the board of governors for the SAE (Society of Automotive Engineers). Dennis writes automotive procedures and travels around the country doing presentations and teaching.
AAA, ASE (Automotive Service Excellence)
ASA (Automotive Service Association)
STS (Service Technicians Society)
iATN (international Automotive Technicians Network
Appointment Needed: No
Brands Serviced: Volkswagen, FIAT, Lexus, MINI, Lamborghini, Rolls-Royce, Jaguar, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Buick, Lincoln, Kia, Toyota, Mitsubishi, Subaru, Scion, Alfa Romeo, SRT, Freightliner, GMC, Ford, Maserati, BMW, Acura, Lotus, Tesla, Bentley, Ram, McLaren, Nissan, Dodge, Jeep, Aston Martin, Porsche, Chevrolet, Ferrari, Chrysler, Volvo, Honda, smart, Cadillac, Land Rover
Services: Air Conditioning & Heating, Major Engine Repair or Replacement, Tires, Wheels & Alignments, Steering & Suspension Systems, Engine Service, Brake Service, Battery Services, Transmission & Drive Train Services, Oil Changes, Customization or Restoration Services, State Inspections & Smog
I took my car in here to master tech automotive. Because I was expecting professional experience and also I know one of the ronnebecks in my personal life good friend. Has been for some time. My car was giving me trouble it's been parked for a couple years. With what I believed was a possible head gasket problem. From my personal diagnoses. I towed my car to them. They stayed my car did not have a blown head gasket to my surprise I was excited to hear this. So I rushed with excitement that it was not a total blow out. We'll I otherised Other repairs based on there diagnoses. Then I get my car back after $1437.50 in repairs that they say I can't have back because there was no way they could have known I'm stuck with footing all the cash. And they are not willing to return or do anything to help me with all the money I have lost based on their miss diagnoses. Now I'm broke with a broken car. I would only recommend this shop for brakes and oil changes seeing how I'm not going to use them based on this experiance. I will stand here and for warbeing you that this Hapened to someone they know how might they treat you on your next visit.
These guys are amazing!! I have had an intermittent problem with my car where it wouldnt start. The dealer replaced the computer, the fuse block, the battery, and the alternator. Luckily, all of those parts were under warranty. Didn'tactually fix the problem. The guys at MasterTech took the time and figured out that it was an issue with the negative battery cable. I appreciate the time they took to solve the problem instead of just throwing parts at it. They are honest and I will be taking my car there from now on! The staff is amazing and so friendly and helpful and know how to take care of their customers. I highly recommend this shop!
I agree with the person who had a bad experience. I was treated rudely by the owner from the beginning and he was impatient and barely gave me the time of day and hung up on me on the phone quickly when I tried to ask him a question about my car. I have dealt with many many auto shops through the years due to my excessive travel and mileage on my vehicles and this shop most definitely does NOT get my approval .
I went into this shop on a whim asking for a quote on an oil leak. I was told they cant give an accurate quote without knowing where the leak was. They put an ultraviolet dye in my engine & had me drive it around for a few days. When I went back I was told that the leak was in a different area than a different shop had previously told me. The other shop quoted me over $800, this repair cost me less than $200. To say the least, they are my shop of choice from now on.
Awesome shop! When the AC went out on my tahoe another shop told me I needed a whole new AC system that would have cost me $1200. I took it to mastertech to have them check it out, I admit I was skeptical at first with how young the tech looked, but after talking to him for a few minutes I was blown away with his knowledge of cars. An hour after I dropped it off they called me back and told me it was fixed. All that had happened was the switch went bad on my dash! Thank you guys so much for your fast and effective work! I will definitely be returning.
01/09/2012Provided by Citysearch -
MasterTech is the best all around. They have great customer service, and are prompt with repairs! My starter died over the weekend and they fixed my car before 1:00 on Monday after they reopened for the week. I wouldn't trust my little car to anyone else. The guys here are friendly and willing to talk about the problems a car may have and give honest answers. They don't overcharge or try to confuse you. Their excellent work and prompt/friendly service keeps me going back! I'd recommend them to anyone for repairs and regular service needs.
I don't understand what happened to the person who wrote the review saying "don't bring your car here." I've been using Mastertech since 2002 and am extremely happy with the service and the people. I'm a senior lady and they have never tried to fix things that aren't needed. I'm treated with great respect and everything is explained clearly to me. I wouldn't go anyplace else.
Do not take your vehicle here!! I got online to find a coupon to get my safety and emissions test done. I brought my truck in and the owner failed my vehicle. He said I needed a new rack and pinion and the cost would be $1100.00!! I had three other mechanic shops look at my vehicle and they all said there was nothing wrong with my vehicle and all three of them passed my safety inspection. This place preys upon women and takes advantage of us that don't know too much about vehicles. This place is dishonest and I would never take my vehicle there!
06/15/2011Provided by Citysearch -
AAA referred me to MasterTech and they were fun to talk to and friendly and didn't think I knew nothing about my car because I was a girl. It is nice to be treated seriously and their way of talking to you until they understand your problem is a great change in attitudes I have had from other shops. They fixed my car quickly , gave it a check over and told me what was needed on the next service that was due. They even told me a reminder card had already been filled out and ready to mail to me when the next service is due, I really liked being able to review a business while I am at the business and having a laptop on the front counter to post whatever I want about them was really cool. I am going to tell all my friends about them. AAA was real helpful in sending me to a shop that would take care of ME.