Ed Gardner Plumbing
329 W Andrew Ave, Salt Lake City, UT 84115
08/04/2011Provided by Citysearch -
We had some work done on our homes main waterline inside the house. The quote was a little on the high side for the job, but they'd been recommended by a friend so I was willing to pay a premium to deal with a known quantity. I checked on the job about an hour after the plumber finished, and discovered my water line was now leaking at the site of the work. I called the plumber back, and to their credit he returned the same day and fixed the leak. Not thrilled about dealing with the water puddled in the basement. Wouldn't recommend this company. I received much better customer service and plumbing work from Action Plumbing - who we used to fix our sewer line.
09/15/2010Provided by Citysearch -
It’s unfortunate when these rare customer issues arise, but after reading this review we thought it would be wise to make a few corrections. First off we did finish the job. We repaired their boiler. The water heater in mention was additional work, which we didn’t feel comfortable doing after the very derogatory racial slur directed at our employee. We had to choose between her and our employee. She was a valued customer for twenty years and now she’s refusing to pay her bill. We tried to collect for over a year before finally being forced into collections. We pride ourselves on customer service, just give us a call (801-486-3588) and you’ll feel the difference immediately. We even try to give estimates over the phone, so you can have an idea how much your plumbing service may cost. If we can’t we’ll gladly send out one of our many trained bidders for a FREE estimate. Just for reading this, Ed Gardner plumbing will give you 10% off labor on your next service. Give us a try. Thanks.