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BBB Rating
A+
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Hours

Regular Hours

Brands
Honda, Kawasaki, Suzuki, Yamaha, honda, kawasaki, suzuki, yamaha
Payment method
all major credit cards, amex, debit, discover, master card, visa
AKA

Cycle House, Inc.

Categories
Motorcycle Dealers, Snowmobiles, Motorcycles & Motor Scooters-Parts & Supplies, Motorcycles & Motor Scooters-Repairing & Service, Snowmobiles-Parts & Accessories

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Reviews

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Jessica L.

05/22/2017

Overall
Expertise
Professionalism
Selection

Great experience with this company! Above and beyond what you'd expect from an online purchase. I ordered late and they did everything in their power to make sure I had my gear on time. A+ customer service!!

JamesP SLC

05/01/2012

Provided by Citysearch - 
Overall
Solid for Parts

I've been buying parts for my WRs from Mike and the Cycle House crew for at least ten years now. Excellent customer service from a knowledgeable staff. The prices are a little higher than you get from some of the online/mail-order guys, but Rocky Mountain won't install your tires for free like CH will.

I did have some trouble with a repair job several years back with these guys but mostly I think it was the cracked engine block that was stumping the guy with the wrench so I've never held it against them. Even with this hiccup, nine times out of ten I still come to Cycle House before Wrights or (god forbid) Plaza.

Gluru

04/05/2012

Provided by Citysearch - 
Overall
Worst service department in the state.

These guys not only kept my bike for 4 weeks longer than they said, but when they returned it they caused even more damage than it went in with. THEN they tried to charge me to fix the damage THEY caused by using canned flat black spray paint to touch up my high gloss finish. I had to take my bike to a pro and have it completely redone.

Do not let them near your bike! When I got my bike back it was the end of the season. Now that Im riding again (probably put no more than 50 miles on the bike since I got back from them) The new rim and tire that they installed has also failed.

They are the worst shop in utah. AVOID THEM.

Melissa Taylor

02/17/2012

Provided by Citysearch - 
Overall
They're horrible! Don't use them!!!!

Lying crooks!!!!

CONSUMER001

11/09/2011

Provided by Citysearch - 
Overall
SALES GUY

FERNANDO WAS GREAT!
WELL INFORMED, WELL DRESSED, SMELLED GOOD,CARES ABOUT GETTING YOU WHAT YOU NEED AND LOOKS GOOD DOING IT..THIS GUY YOU CAN TELL LIVES EATS SLEEPS MOTORCYCLES..THX MAN I APPRECIATE YOUR PROFFESSIONALISM

TruDann

09/16/2011

Provided by Citysearch - 
Overall
Good Service

Went in for a pre-season tune up on my CBR, they did it very fast, well, and at a good price. Of course it was a few weeks before riding season so they weren't really busy or anything.

The only thing that mildly annoyed me was that they reran some cables I put in there, but really they did it the right way while I kind of just had them sort of running around, so I can't really complain much. In fact it's the sort of downside that I like. They called me when it was done, and worked around my odd schedule (I work 3rd shift).

The woman working there was kind of.. moody? But the guy was real nice. In fact I plan to bring my bike in today for the front fork seals to be changed and possibly a new chain.

goodros_nemesis

08/18/2011

Overall
If you anything other than a H...

If you anything other than a Honda or Yamaha, don't even bother. They won't even try to help.

momatlarge

07/06/2010

Provided by Citysearch - 
Overall
Charge for Unauthorized Service

If there is one thing I don't like it is when someone charges me for a service I didn't authorize. The store did not call when the job was done, I had to.... the store did not get authorize to do work then charged us for it.... ughhhhh

No apologies - they just didn't care....

Klloyd

12/10/2009

Provided by Citysearch - 
Overall
Excellent, FAST Service

The service this business provided was great. Not only are they in the busiest season, they were still FAST!!! Two days for a ""unique"" fit. As for the other posts below, what the HELL? (You guys are just losers!) I would definitely recommend this business. Thanks Cycle House!

supradream

08/06/2009

Provided by Citysearch - 
Overall
Worst place ever

I went in here the other day to shop around and compare prices with Wrights down the street. I left and went to Wrights and one of the employees followed me there and accused me of stealing a bunch of stuff and that they had me on camera doing it. Problem was I didn't steal anything. This kid followed me around when I went to another shop too telling me he was going to turn me in and I was ""going down"". Never going there again!

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