I will not shop at Bastille stores anymore. I have been buying clothes and G-star pants/jeans for myself and my son for last 10 years. So over the years I have already spent several thousands dollars in the store. Couple of weeks ago I tried to contact the store owner Jason trying to order G-star pants in certain color. Jason did not respond neither to my e-mail nor to couple of phone messages left for him. So from now on I will be ordering my G-star pants/jeans from G-star online store only. G-star online store has excellent return policy while Bastille stores will only give you a store credit. DO NOT spend your money in the store.
The manager at the Farmington location has terrible customer service. It took me 1hr to return some dresses i purchased online. Their online system accidentally sent me 3 free dresses....ooops. I was trying to return them and she was very condescending and rude. She even walked away for 20 minutes to fix a printer while I stood at the register and made me wait to fix their mistake. She was frustrated with me for her own companies mistake. Maybe they should change their name to the Crabby Apple. Much more fitting.
WORST EXPERIENCE OF MY LIFE I pre-paid my dress and ordered it in March for my wedding in August, the store was closed for several weeks and I never received any responses to the messages I left... I also never received the gown in time for my wedding around Aug 15th, I had to hurry and buy another dress elsewhere and they would not give me my money back. Horrible experience, I suspect this business is going to fail very soon. I would not recommend going there, the dresses and the store were filthy, Belinda was by far the most dishonest and dismissive person I have ever encountered, I went with my fiance who is in the service and we were treated with disrespect and contempt, the woman yelled at us as she said I was being impatient, the dress is STILL not here and my wedding is 3 weeks away. If you buy from here you may be like me, left without a dress for my wedding and or any money.
awesome deals, really pretty flilp flops for 8.90, and tanks/leggings at $1.90? WOW
DO NOT GO HERE!!! Worst decision I have made getting my dress here! The owner Belinda is a very dishonest & awful person to work with! Hands down worst wedding dress shop in Utah!!!
DO NOT GO HERE. Absolutely worst decision I made in my wedding planning process. The owner ordered the incorrect size of dress for two of my bridesmaids, and then refused to return or exchange them. She would not even offer to help with alterations. We had to cancel our order through the credit card company, and fight to get our money back. I would never recommend this store.