Very very poor management!! Do not live here, if you can avoid it do so. Landlords of individual apartments are great, management of building and facility is terrible.
Do Not Move Here (WARNING)!!!These apartments are very old and gross. The upstairs plumbing constantly kept flooding my apartment while I was at work and even though they fixed the problem many times it continued when the neighbors turned their dishwasher on. The vinyl flooring is cheap and coming up after only a month probably because of the plumbing issues. Everything is falling apart and nothing is done correctly. If you are looking to move in here please don’t. You will find a better option across the street at the cottonwood apartments where I came from.
Worst property management company I have ever dealt with. Manager of the property I was trying to apply to was never there, never answered phone, never returned calls. I tried for 6 weeks to get an application.Corporate office is worse. I have left messages for the last three weeks and can not get anyone to return my call. Terrible customer service. Stay far away from this company.
Where do I even begin. Lack of communication within their team. I paid each month early for 3 leases. They do not value on time payments or how many leases you have signed with them. Not willing to work with you at all. I was accused of stealing and lying the moment I disagreed with their opinion. They were not willing to do the proper research to find out the information I needed. Total lack of any customer service or ability to make a respond in a timely manner. They took weeks to even reply to my voice messages or emails. Do yourself a favor and don't waste your time or money here.
I love having lived here for the past 2 years. I have a ton of fun memories and for the most part all the tenants here are pretty cool. Devyn and the leasing office girls are always really nice to me and always responsive and cooperative. The apartment comes with a relatively good internet package as well as a generous Direct TV group pricing. I instantly fell in love with the beautiful wood floors and the recently upgraded kitchen. I have a great view. It’s an amazing location in the middle of downtown. I just love, love this place! Good apartments at a good price. They worked with me when I couldn't move in for a month after signing the lease, and also worked to quickly resolve the smelly carpets when the cleaning didn't work. Lotus takes maintenance requests seriously and is prompt in addressing the issues. When I had an accident and wasn't able to pay rent on time, they were nice enough to give me an extension. The apartments are quiet, convenient to public transit and easy access to downtown, and just the right size. There’s a bus stop right in front of the apartment complex and plenty of parking space. The lawns are always well kept. Everything is well maintained. Lotus is a great management company. I've never had a problem with them. I have been extremely happy with the professional manner in which Devyn’s team has assisted in ensuring a worry free and quality home environment.
The best ever!I've lived in many different apartment complexes over the years, but Lakeside Village is hands down THE best! The grounds are very well maintained and any maintenance items are taken care of immediately. The office staff is so sweet and always has freshly baked cookies in the office. As for the apartments themselves, they're updated and kept in great condition. Everything looked new when I moved in. Oh, one of the best things is that other tenants are so nice! Everyone says hi and waves. I love it. I don't ever want to move again! If you are looking for a peaceful place to live look no further. Great residents here are a direct result because of Jennifer, Amber, & Bill & his maintenance staff. So I say thank you guys for being nothing less than the absolute Best. 5* complex.
Miller Estates is an awesome community to live at! I have lived from apartment to apartment for 5 years in a row now! This is the first place that I actually renewed my contract with them. The office staff is wonderful and will listen to you if you need help with anything. Jared is the best manager I have ever worked with. The grounds are beautiful and my dog has made many friends. What a great place to live! I have the greatest neighbors. I have only had to have maintenance come out to my apartment once, they were friendly and the issue was taken care of quickly. I have never lived in a complex that has had a pool party and movie night for the renters. What a great way to meet your neighbors and make new friends. I would recommend this complex to anyone who is looking for a place to live. They even let me use the clubhouse for a birthday party and didn't even make me pay to use it!
Horrible Management. Management won`t renew my lease because I was given 3 day notices because my neighbors who do not even live there anymore complained. The manager never even talked to me to see if what my neighbor was saying was true. Manager is never available and only cares about her own children and not the tenants. Manager threatened to enter my apartment whenever she wants to. They do not give proper 24 hour notices and will enter your apartment whenever they want to. They threatened to raise my rent every month until I move out. Taylor and Brooke are the worst managers and should not be in this business if they refuse to care about others well being. They only want to knit pick at people so they can control everything and do whatever THEY WANT. But if you suck up to them and be their friends, they`ll let you do whatever YOU want. Even if it means smoking cigarettes in front of little children playing. If you live here, you better get to be good friends with management, or you`ll find yourself out on the street when your lease is up. They force people to move out if they don`t LIKE you. These people cannot be trusted.
I think that they are very polite and respectful people. They answer my questions any time. Highly recommend!!!
I used them to manage a property of mine for two years. It was a terrible experience all around. Marlyn provides the worst customer service I have ever experienced. No quarterly walkthroughs as contracted, all issues were passed directly to me to resolve with tenant, and overall she always had the tenant in mind, not me the owner (the person paying her each month). DO NOT use them if you expect a property manager that will mediate, resolve issues, or provide any kind of customer service whatsoever to you as a property owner. Would give 0 stars if it was an option.