Save your self the grief that I've experienced since having Black Granite install my granite counter-tops. Black Granite installed my counter-tops in the fall of 2012. Shortly after the installation took place I noticed a crack in the narrow piece in-front of my sink. The crack(not a seam) was very much a surprise to me and was very upsetting. Upon closer inspection, I learned that the crack was filled with epoxy. Regardless of the fact that the epoxy didn't do it's job, the fact that they hid the crack from me is what is most upsetting. Now after months trying to come to a resolution I'm told that they aren't responsible for the crack (despite the fact that the crack occurred upon installation and their attempt to hide it from me was a failure). This is a poorly operated company that uses inexperienced amateursThink twice before hiring them to do your granite install!!!!
544 W 1300 SSalt Lake City, UT 84115
From Business: Hearth & Home Proudly Offers Harristone and Merrillstone Precast & Natural Stone Veneers. G. S. Harris Company is located in Ogden, UT. We manufacture and sell at…
My wife and I chose to use black granite because of local friend recommended them. After our experience none of us will ever recommend them again. We were told 2 days before install that they misquoted us 2k dollars. They told us they quoted us for quartz not granite but I have a quote Steve sent us that clearly shows granite. My wife and I also told them from the beginning we didnt want quartz only granite. Anyways we ended up going to another local granite shop called bedrock they gave us the exact same granite we were suppose to get with black granite for $1500 less the black granite tried to charge us and they guarantee to have it installed within 10 days. Black granite put us in a crappy situation and wouldnt help us or work with price at all even though it was there fault. They also cost me a lot of money because we now had to reschedule the backsplash install and appliances. I personally would never recommend working with these guys. They dont stand by there word and they could careless. Best of luck
This company installed a counter top for us. After 3 months the seams started to warp. We made two attempts to get the issue resolved with no success. They claimed that the damage was due to water exposure. The fact is that the counter was not sealed and glued correctly at the seams. Beware of there " we have been in business for 40 years" pitch. They did absolutely nothing to resolve the problem.
I wish I would have read these reviews prior to selecting this company. Not worth the price you pay -- pass on this company and look elsewhere for your countertop needs. They pull a bait and switch with advertised prices. They told me they didn't have any $25/sq ft granite in stock they advertised and it would be months before they had it in. Their next options are in the $35+ range. Their installation is terrible. Even on smaller countertop sections they will use multiple seams, in order to maximize the usage of their granite slabs. This results in a very non-congruent look with the grains of the granite. I called them to have them come out and review, which they did, but then will not return my call after 3 weeks and haven't made an attempt to replace one small section (a compromise really that I've even afforded them) to make it look more congruent. Look elsewhere.
Most new construction home experiences result in choosing granite from a tiny sample from the cabinet company and receiving advice from a salesperson with minimal experience with granite. Black Granite has highly experienced knowledgeable staff that takes you through the process of selection from viewing large slabs, watching their employees crafting the countertops, to providing you in depth information on your granite. My granite countertops are the highlight of my new home. I would and will recommend Black Granite to all who are seeking exceptional granite countertops and services. Thank you Black Granite Staff!!!
Excellent prices and awesome counter tops.
The team at Black Granite were great to work with. They spent the time with me to make sure I got the counters I wanted. I love the granite and highly reccomend them.