I feel at home. Every employee I have seen greeted me when I came into the building and then they acknowledged me when I left. Wishing me a great day.
Thank you Vasa for helping me out I lost 5 pounds.....I will make sure to bring my whole family to join the group
I was a client of the head trainer Kyle Fall. I had a great experience with personal training. I had set goals when I first signed up and then suffered a knee injury which I thought would side track my goals. Kyle really helped me to still reach my goals while preventing further injury. I highly recommend Kyle as a trainer!
Dalton Monroe is the best,he understands if you have a difficult time and he helps but also improves.
I had just started my first trial month here and my 13 year old and I would go together. Well I went in the gym with my son and after a couple minutes in there I realized I had left my phone out in the car. I went out to get it telling my son I would be right back and when I get to my phone in the car it is ringing. The gym was already calling me saying that I had abandoned my son in the gym. I went back in and was very upset that they wouldn’t listen to my explanation of what had just happen and instead of listening they promptly cancelled my membership and kick me out just because I went out to my car for a cell phone. Worst manager of a gym I have ever seen and terrible treatment of customers avoid at all costs. I also tried to complain to the corporate office but they did nothing about it and were completely useless
Friendly staff. Clean gym, lots of equipment available as well, I would definitely recommend to a friend.
Xcel Fitness may appear to have all the bells and whistles but don't be fooled as there Management Team and Membership Department are crooks who are desperate to save this failing facility beware of rates changing, unauthorized charges, and poor Organization.
I'm pretty comfortable with the setup of the machines at this location. I love the no tolerance of judgement or becoming a meat market rules. Great to be able to tan after a good workout or sit in a masage chair & loosen up. Staff is somewhat friendly but I don't go for the staff. Locker room is always clean. Only thing I would like to see happen is that inforce a bit more on people to clean their machine after use. Most do but some do not & it grosses me out. I just clean every machine before & after use. Problem solved. I do not live close to this location anymore but drive across town because it's the best setup & atmosphere for me so far.
Dirty, crowded, poorly maintained equipment. Definitely not worth the money.
Good gym. Good equipment, good weights. Convenient-- open 24/7 for members. Biggest complaint I have is this one trainer with a ego bigger than the gym itself, and only talks about his "wins" to any body he trains. They otta lose him and itd be great.