I've spent over 500, I bought a used ps4 and to my mistake I didn't inspect it closely at all, poor condition, scratched, the controller thumb pad is worn off and they couldn't do anything to help me. In addition I should have went to best by or somewhere, over priced for what I got and the games
Great store with an excellent selection of games and most importantly, a great, friendly staff who are more than happy to help you pick your next game.
The owner bought an Atari Jaguar from a friend of mine off Ebay. Dude swapped it out and sent his broke one back to my friend claiming it didn't work so he could get a free working one.. Don't do business with this guy, he's a scam artist and doest look out for his customers..
I went in to the world game store earlier in December right before Christmas and I had traded in an old xbox to get rainbow earlier in December right before Christmas and I had traded in an old xbox you get Rainbow 6 they told me the game would be in before Christmas the game was a Christmas present for my younger brother the game is still yet to come into the store and I had called in today to ask when the game would be available and was answered by a very rude very rude employee and had no knowledge on any games or anything to do with a company I called back later on to see if I can call to talk to somebody else the phone rang all the way through after I called again the phone is going straight to voicemail I don't think they really cared for anybody's business or how they seem to everybody else my photos I never go to world game store worst place I've ever bought video games from only reason I gave them one star it's because you can't do 0
This company is terrible. All they do is play email games. Then when you tell them you are going to call your bank for fraud they put me on a one day suspension. My daughter was locked out of her game for two weeks. Then when some one finally called and got her back in. then they suspended the account because they said I was abusive in my wording. How by calling this company a scammer, because I asked for a refund and they refused. Please take it from us. Do not spend your money!!!!!!!!
This company is terrible. They have no customer service for their games at all. There is no number to call and they refuse to return attempts to get a refund of a substantial amount of money. This is fraud. The animal jam game carries the natgeo name and national geographic is even upset.
Great management definitely made the experience worth choosing them.
For having worked in retail myself before, -to respond to the concerns of the two individuals below- In Logan's case of course he doesn't mention whether his item was new, used or defective. The store has an iron-clad return policy written on both the counter AND the receipt which addresses all three options. Anyone who knows anything about retail business will tell you a used Item, if not defective and if brought back After their specified period to test if doesn't suit you, is not returned for an equal amount in value. They are not running a rental business there. Actually, they were but had to stop because of abuse like this. Also I have observed frequently, they give a little more then the value of the returning item at times, for the inconvenience factor on the part of the customer. I have no idea what he means by "store credit" only, for I have received cash in hand numerous times for items traded in. So this individual is misinformed on many fronts. Now in the case of Mr. TomA., the item that this individual requested was a discontinued item that their distributor had one copy left at $50. TomA was informed of this and they made absolutely sure if he truly wanted to take the risk. --Which he did. Unfortunately, because of its rarity, it was taken down soon thereafter which sometimes happens because apparently somebody bought it over there. Attempting to inform him of this situation, THAT is the reason why 3 weeks later it still was not there, because they couldn't reach him. When he finally decides to come back in and he wants his refund, but only having put down $25 on an item that at best cost $50, the store has to front the rest from the location where the last one in the world at that price still exists. Not to mention the time used to track it down. So the "store doesn't lose money" it takes the risk along with the customer if they are attempting to find an item that's virtually impossible to find. Not only that, but evidently they said to him that they would get the closest thing to that item, not for $250 but for no more then he already put down, pulling %80 of the cost out of their own pocket for him out of customer service. As a customer myself, I find it highly disingenuous that only those with a chip on their shoulder and with nothing else to do but complain, are usually the only ones that write reviews on the net. So I will say that I have found the staff the sort to go above and beyond for people on numerous occasions and have witnessed it with my own eyes.
Alright so I used to think highly of them but not anymore. I was told that the item I wanted cost about $50.00. So I put a some payments on it making a total of about 25.00.3 weeks later the item I wanted still wasn't at the shop! I called and asked wondering what was going on. "I will call my boss and call you back"Then I get a voice mail tell me that the item was actually $250.00!!!So I asked for a refund and was told, "the store loses money when people do that we will give you store credit instead."-->> The owner told me that.
Great people, good selection, and no Bs. I ride 9 blocks on my bike uphill to get there, if thats not saying something than I have no idea what is. So I say get there and check it out if ya havent!