Very very poor management!! Do not live here, if you can avoid it do so. Landlords of individual apartments are great, management of building and facility is terrible.
I love having lived here for the past 2 years. I have a ton of fun memories and for the most part all the tenants here are pretty cool. Devyn and the leasing office girls are always really nice to me and always responsive and cooperative. The apartment comes with a relatively good internet package as well as a generous Direct TV group pricing. I instantly fell in love with the beautiful wood floors and the recently upgraded kitchen. I have a great view. It’s an amazing location in the middle of downtown. I just love, love this place! Good apartments at a good price. They worked with me when I couldn't move in for a month after signing the lease, and also worked to quickly resolve the smelly carpets when the cleaning didn't work. Lotus takes maintenance requests seriously and is prompt in addressing the issues. When I had an accident and wasn't able to pay rent on time, they were nice enough to give me an extension. The apartments are quiet, convenient to public transit and easy access to downtown, and just the right size. There’s a bus stop right in front of the apartment complex and plenty of parking space. The lawns are always well kept. Everything is well maintained. Lotus is a great management company. I've never had a problem with them. I have been extremely happy with the professional manner in which Devyn’s team has assisted in ensuring a worry free and quality home environment.
The best ever!I've lived in many different apartment complexes over the years, but Lakeside Village is hands down THE best! The grounds are very well maintained and any maintenance items are taken care of immediately. The office staff is so sweet and always has freshly baked cookies in the office. As for the apartments themselves, they're updated and kept in great condition. Everything looked new when I moved in. Oh, one of the best things is that other tenants are so nice! Everyone says hi and waves. I love it. I don't ever want to move again! If you are looking for a peaceful place to live look no further. Great residents here are a direct result because of Jennifer, Amber, & Bill & his maintenance staff. So I say thank you guys for being nothing less than the absolute Best. 5* complex.
I love Country Lake! It is always kept clean and pretty. If you have children it is a fantastic place for them to find friends! There is a Beautiful pond too! The ducks attract our grandkids to visit. The design gives a roomy feel with wide hallways. The master bedroom is big enough to fit a king size bed plus have room left over for a grandchildren's play area. I've lived here going on 2 years we haven't had problems. Jenni and her staff are very friendly and helpful they go out of the way to help you. Maintenance is quick to come fix problems and they clean up after they are done they are efficient and very skilled in their jobs. I can always expect a hello when I see any of the staff on the grounds. The community is now gated and I love it! I often use their business center. Great pricing for a two bed two bath apartment. Excellent location. Nice pool. The apartments have all the creature comforts I enjoy, gas stove, fireplace, lots of storage, covered paring, washer dryer hook up for full size machines, central heat and air and a huge balcony. Also, importantly, the units are very quiet.
Horrible Management. Management won`t renew my lease because I was given 3 day notices because my neighbors who do not even live there anymore complained. The manager never even talked to me to see if what my neighbor was saying was true. Manager is never available and only cares about her own children and not the tenants. Manager threatened to enter my apartment whenever she wants to. They do not give proper 24 hour notices and will enter your apartment whenever they want to. They threatened to raise my rent every month until I move out. Taylor and Brooke are the worst managers and should not be in this business if they refuse to care about others well being. They only want to knit pick at people so they can control everything and do whatever THEY WANT. But if you suck up to them and be their friends, they`ll let you do whatever YOU want. Even if it means smoking cigarettes in front of little children playing. If you live here, you better get to be good friends with management, or you`ll find yourself out on the street when your lease is up. They force people to move out if they don`t LIKE you. These people cannot be trusted.
Terrible and disgusting unless you like living with cockroaches. They don't do anything to fix the problem except lay down sticky traps for them. Cops are there every other day for one reason or another. People don't throw away their trash in the dumpster. They just throw it on the ground around them. Just an all around dirty place to live.
The staff don't communicate to each other. They are very rude to everyone and talk down to you! They wouldn't give us straight answers and kept telling us lies. They wouldn't allow us to see an apartment we were to move in til the day of. They didn't clean it AT ALL! They wouldn't fix any problems. Mold, thousands of fruit flies, dust caked on everything, broken walls... Broken faucets and sinks and showers and holes every where. They wouldnt clean anything and said the conditions were perfectly fine and very live able. They wouldn't go into the apartment and check out the issues. This place is awful! We ended up not staying here... THANK GOODNESS! This place is awful, disgusting, horrible staff, bad communication and just completely a despicable place!
worst management ever!!! looking to make a quick buck!! MY BROTHER RECENTLY PUT IN AN APPLICATION WITH THEM WITH WAITED A WHOLE MONTH WAITING FOR THE APARTMENT TO BE READY COME THE DAY THEY SAID IT WAS READY, HIM, HIS WIFE, AND TWO KIDS SHOWED UP TO A MESS!!! ABSOLUTELY DISGUSTING!!!! HOLES IN WALLS THAT HAD BEEN JUST SIMPLY PAINTED OVER, PLASTER ON THE WALLS NOT SANDED DOWN AGAIN JUST PAINTED OVER, PAINT CHIPS ON ALMOST EVERYTHING, DIRTY SCRATCHED UP COUNTER TOPS!!! UNACCEPTABLE FOR ANY FAMILY!!!!! THEY NEED TO BE INVESTIGATED AND I'M GOING TO BE HELPING WITH THIS I WILL GET MY BROTHER HIS MONEY BACK AND POSSIBLY RUIN WHAT LITTLE YOU HAVE!!!!!
Unfortunately there isn't an option for zero stars because after my awful experience, I feel the need to spread the word and warn everyone about this place, the way I wish someone could have for me. First and foremost, my life has been negatively impacted by my decision to move into apartment 1149 S #32 due to the fact that I found out a week after moving into the apartment that it was infested with bed bugs! Even worse, after they performed an improper inspection (prior to move-in AND after notifying them of this problem), I was given a false negative as for the presence of bed bugs and further exposed myself and my boyfriend to the bugs and allowed the bugs to multiple and infest. A second inspection was performed only because the office workers saw my bites so wanted to recheck. This time the inspection tested positive and our second opinion company found blood spots all over the baseboards, as well as the shedding from the bodies and live bugs. Nothing to be found on my belongings. The apartment complex refused to let me out of my contract or to give me a clean place to sleep and insisted I sleep in the infested apartment and continue to be bit. They took a month to even treat the apartment - pouring chemicals all over my stuff rather than the gold standard heat treatment they agreed to do. There was no willingness to work with me on helping me out of this awful, awful situation I found myself in thanks to them and I ended up losing ~4000 dollars through this event and continue to struggle and rack up costs for checks and treatments since the bed bugs could come back despite the heat treatment I paid for my stuff to eventually get to be safe. There were multiple other times I tried to communicate with office staff who ignored our phone calls and emails, claiming to have not received them "because the email system went down" (???) and from the beginning, they did not meet our needs to live in a habitable environment. Beg bugs and bad reviews spread so I would hope you will take this into account before risking such bad treatment and exposure to a non-habitable environment becoming a part of your life as well. Easily the worst decision I've made in a long time was moving into this apartment complex.
DO NOT MOVE IN BED BUG INFESTED 10/21/2014I wish I would have read these reviews before moving in. I have been here a few weeks, and the upstairs neighbors blast music and stomp around all hours of the night and management won't deal with the problem. They refuse to come fix any issues with the apartment. I also recently found a bed bug last night, but I can't report it to management because they will charge me for the whole complex to be de-bugged as per the B.S. lease I signed saying that I won't bring bed bugs and if I do I have to pay for all clean up. I know for SURE that I didn't have bed bugs before now and now, since moving to these ---- apartments I will have them in all my stuff.I also should mention all the appliances are out of date, the dishwasher isn't bolted to the counter so it falls forward when ever open, the fridge freezes things that it shouldn't, the stove burners don't work and the electrical sockets go out all the time. They also don't keep the stairways in the building clean, they have vomit on the stairwell by my apartment that has been there since before I moved in, which I should have taken as a warning.They over charge and don't care if their tenants are eaten alive by bed bugs. Because who is going to report it if they have to pay for the entire unit to be treated!? By the time they realize it's a problem they won't be able to afford the treatment for every unit. Too bad their policy is the way it is.