The September To-Do List »
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
1220 S State StSalt Lake City, UT 84111
From Business: Town and country vet hospital is a well established, full service small animal veterinary care facility. We provide: Complete medical care Surgical care Dental ca…
965 E 900 SSalt Lake City, UT 84105
Friendly and capable staff, sterling facilities, and knowledgeable and caring veterinarians make University Veterinarian Hospital a place I know tha…
5748 S Redwood RdSalt Lake City, UT 84123
From Business: Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet…
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
When getting a new pet, you may be concerned about whether pet insurance is right for you. Find out if you should work pet insuran…
Paying for your vet's veterinary costs can get tricky. Learn how to make the most of your vet visits and pay for your furry friend…
Nickel and Dimed - Was initially quite satisfied with vet services here. I've come in for vaccines, anal gland expression, surgery, and multiply health certificates for travel. Recently, I came in for yet another travel certificate (this time for travel in Europe) and was told by the office manager, and then again by Dr. Rachel Walton, that it wouldn't be possible to travel with my dog because of a mandatory wait time that would fall outside my dates of travel. Dr. Rachel Walton spoke with me for two minutes and did not examine my dog at all (didn't even have him on the table). I assumed I had not incurred a fee because no exam had taken place. I was quite surprised to get a call later that day saying that a fee was indeed being charged for the two minute conversation. I was taken aback, especially since I come in for so many services (again, in just the one year I've been living here). I spoke with Practice Manager, Dana Thomas, about the situation and to ask what the actual fee was. She was quite rude and spoke over me as if I was her child when I was explaining to her that I was more than happy to pay the fee and get a new vet. Honestly, it's not even about the money, it's about the principle. I guess it was worth it for them to lose a consistent client over $25 (again, not for a dog exam, but for Dr. Rachel Walton to repeat to me what the office manager had just told me - a full two minute conversation). If Dr. Rachel Walton had even placed him on the exam table and felt around, I'd be more than happy to pay, but again NO EXAM OF ANY KIND TOOK PLACE. I guess when you take your pet/family to a place for repeated care you expect to be more than a dollar sign, not the case at University Veterinary Hospital & Diagnostic Center. Makes one wonder if the care they provide is what is actually needed or if they're playing on fear for your pet's health to make another quick buck. University Veterinary Hospital is the equivalent of a shady mechanic.
This was the worst vet I've ever been to! I took my cat here for a life threatening bladder infection and ended up waiting over an hour after my scheduled appointment. Finally, I was sent to a back room where I waited another half hour for the vet to come only for her to not listen to me about what my cat's symptoms were, not spend anytime with us and to misdiagnose my cat. She prescribed only steroids for an infection and I still paid $200 for it! A week later, the steroids made the infection even worse! So I took my cat to Mountain Vale who correctly diagnosed his infection within seconds and prescribed pain killers, antibiotics and a special food for UTI issues, which cost me the SAME as my visit to Mid Valley which LITERALLY almost killed my cat. This vet is shameless and probably shouldn't be in business anymore.
Friendly and capable staff, sterling facilities, and knowledgeable and caring veterinarians make University Veterinarian Hospital a place I know that I can take my pets for the best care possible.
I have been bringing my dogs here for years. The staff and the doctors are very friendly and professional. And it is amazing that the front desk staff knows almost every dog's name that comes for a visit.
We've been going to this clinic for over 4 years and today I'm very frustrated with them. I feel the vets are nice enough but the people at the front desk are not friendly. They seem to act as if you are bothersome to them (this has been experienced at many visits, not just my one today). My grandma (who cannot drive) asked me to stop and pick up some allergy medication for her dog. She had called earlier in the day to make sure the medication was ready and they confirmed it was. When I got there the office was very crowded. I was told to sign in at the front desk. I asked them if I needed to sign if I was only picking up a medication and they told me "yes, so we know the order you came in." I counted 8 people ahead of me, all with pets on leashes. I sat and waited for a while as every few minutes they called a new person, with their pet, to the back. They were making me wait in the order of arrival to pick up the medication, even behind the people who were waiting to see the vet. This, to me, is very bad customer service. Because I was on a time limit, after 15 minutes I walked out without the medication. I came home and told my grandma that it was time to find a new clinic.
DO NOT TAKE YOUR ANIMALS TO THIS LOCATION EVER!!! THEY LIE!!!!When taking my baby dog into them they had to put her down. They do not tell the truth on the timelines that you will get your dog back. They told us 15 days, Then 7 more days. Then we called to speak to they see why we do not have her back and they said that they would call us right back. Never heard back from them. Called again and spoke with the office manager and explained we were very upset and that we wanted our dog and money back due to not being told the truth. She said they would call us back right away. No call back. Then we called again and the doctor got on the phone and accused me of NOT TELLING THE TRUTH about what her staff had said to us. Then rather than take responsibility they wanted me to call their vendor to find out why our dog is taking so long. I demanded that get our dog back asap with a refund of money. They refused the refund. To call back today and they would have her. They do not have our Dog.
I love the doctor we see at this clinic, she is very caring, compassionate and clearly cares for our pets. However the entire front desk staff is incredibly rude, short tempered, sloppy and absolutely the worst to deal with. I dread every time we have to go in there. They are not only rude to their customers but to each other as well, so very unprofessional. I would recommend the doctors but never recommend this clinic.Worst customer service I have every experienced time after time.
They were 90 minutes behind on appointments. When we finally saw Dr. McDonald I pointed out my dog’s vaginal discharge and the cough my other dog has. The vet told us we should join their Paw Plan to cover all the tests our dogs needed. We joined and brought our dog in for a $400 ultrasound which was not covered. After the blood tests and an ultrasound, the vet was still stumped. She rubbed my dog’s genitals with a medicated pad and sold me a $20 pack of them. I have never seen my dog in more pain. I googled the pads and they’re used for acne—not genitals! It took my poor dog 3 days to recover from the vet rubbing this on her ONCE. I told the clinic I was unhappy and asked if we could end the plan and cancel our 6 remaining visits (we had paid $880). Instead of working with me on a resolution, Holly Rosse sent a very long and angry email. I told her we’d pay the $329 and bring our dogs in for their shots. She refused to allow our dogs to return, yet insisted we pay the $329.
Paul Morgan, DVM, DVSC, DACVS is the best veterinary surgeon in the state. I had a great experience with him doing a total of 3 TPLO knee surgeries on my dogs. He is very professional. Answers any questions and explains everything so a layman can understand. I had excellent results with all 3 of the surgeries he preformed on my dogs. I highly recommend him.
Great vet care. Excellent service. Terrific prices for superb care. I find Dr. Belman to be always helpful, easy to understand, and very much straight to the point. I don't usually interrupt him when he is speaking, nor do I do that with others, it isn't very polite. Good manners are often rewarded with the same.
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.