If i could put a zero on those stars above i would have. This place is a disaster. Ive paid my bill there on time for a full year. Never been late once. Started direct deposit get paid 1 day later. Husband and i put on ms detox. They forgot to record my husbands payment and dropped his dose by 50%. I will be turning these people in to the right people.
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Most unprossonial people I've dealt with. Called to see results from a test and they've ignored my 11 phone calls today. Also just rude and don't care for the people who come in. Not reccomended.
Do NOT think you have to go here because they say you do. PLEASE do your research and look into other facilities and other options and ask the courts for other options other than JSS. These places are called "Ambulance chasers"They will take you for EVERY penny you have and make you do things the courts do NOT require of you to get more money out of you! Don't be fooled!
If I could give it a NEGATIVE OR A ZERO I would! I would NEVER recommend anyone to go here! They are so unprofessional, they treat you like crap! The lady Karina that is the main lady ALWAYS walks around like she has a stick up her A** plus they tried to overcharge me, tell me that I owed them money, they were going to send it into collections for $30 DOLLARS they don't even except your services until you PAY for it! I paid ahead of time & they keep track of every receipt, but somehow dont know what ppl pay? Seems crazy & mischievous to me! They R very unprofessional & DO NOT care about their cliental. They R only doing it for the money, They do not care they will screw u over if they can & ask personal questions & take it to the extremes, This place is ridiculous & I DO NOT know how the Court system could even recommend a place like this. They were trying to deny my services when she tested me wrong and I was paying twice.
This place is one of the better clinics in the valley I have been to most of the other ones this one is by far the best of them clean nice staff hours at the same as the other clinics but they offer groups in the evening what are nice bad parts of the place is the rules that are in forced with some people and not with other people it is really not right and they do it right in your face like u big FU that really is not right or cool the other thing is the director of the place acts like he can't be bothered with the patients the people who are paying for the services of the clinic one thing I need to say is as long as u pay every week you should not have any problem and if u can deal with the few things it is a good place but if they could fix the few things it would be a awesome fantastic super great place but really don't think that will happen so it is a good place and the staff is good other then that director thing really long I knw
Denovo has been a great help for me in my time of recovery. The thing I like most is majority of staff are good people who really want to help you and are willing to work with you as long as your working on yourself. They dont judge who you are, and they treat everyone the same no matter who you are or what stage of recovery your in.
Why is it you have to give them one star, they need to be in the negative. This business is the most crooked outfit. Was forced by the court system to be on probation with these Simpletons with an alcohol charge. Better have a lot of money because they will bankrupt you, better have at least $50 bucks in your pocket and it happens a few times a week. Drug testing even tho you were there for an alcohol charge. Not one time I went there without any money. I've been out of there for over two years and out of the blue I get a phone call from a debt collector saying I owe them $$ even though I have all paperwork and receipts, they even released me once my appeal went thru. I have proof I paid all in full. Now when I call them they tell me they are not allowed to talk with me and I have to settle thru the debt collecting agency, well the best part is the debt collecting agency is telling me that they didn't buy out the claim and have to settle thru JSS. So I call them back and same thing they are not allowed to talk to me. What a joke this place is, they are money hungry thieving pack of Simpletons. Wouldn't wish this upon ny worst enemy.
do not trust when they say"SAFE HAVEN".they will use all you say against you. we trusted and dearly loved De novo and they turned like rabid dogs. so hurt!!!
THEY MADE US MISS R THIRD DAY AND THEN CUT R DOSE IN HALF WHEN WE MOVED OUT OF STATE DON'T TRUST THEM ..CASEY FORREST