What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
701 S Salisbury BlvdSalisbury, MD 21801
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
909 S Salisbury BlvdSalisbury, MD 21801
Click to make an appointment online!Book an Appointment
I needed my car checked because I had a check engine light. Mr. Tire got me right in and it ended up not being anything major. They fixed it up an…
308 E Carroll StSalisbury, MD 21804
Make An Appointment Today!Schedule Appointment
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Salisbury area, turn to Safelite AutoGlass. Those in Salisbury a…
From Business: Tires Plus Total Car Care is your go-to, expert source for new tires for any car, truck or SUV. Our tire experts provide the experience and know-how to guide you …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I was told the car was in prestine condition so i drove 2.t5hrs away to come purchase the car but when i got thier the rear of the car was full of bodyfiller and was not on the carfax wasted my time to drive down thier would not buy a car from them if that was prestine i hate to see thier bad cars
I needed to have a repair order fixed and a friend of mine suggested that I go to Salisbury Automotive Repair and ask for Tony. I got my repair done and will be taking mycar there from now on.!
Great pricing ! Honest work , did not try to over sell. Told me what could wait . Definitely going back
Took 2009 HHR in for oil change and to check a noise that began after last visit when they replaced an axle seal. I have been going there for almost 20 years, but no more.First mechanic (tall, personable black man) rode with me and heard the noise over the noise of the tires. Then he took the other mechanic who came back saying it was just a rubbing noise made from the cupped tires. The sound is a scratching or clicking noise heard by the other mechanic and a friend who rode with me... I tried to explain this and he got an attitude and stomped back into the garage area saying "I'm not going to argue about it".Then I get home and see on the receipt "Antifreeze is low"... nobody topped it off or mentioned it. Also said no wiper blade on rear, but it is there and works fine, does not need replacement (is he blind and deaf?) also said the front ones were in need of replacing. They work like new, were replaced not long ago and it was raining today so I know.So I complained a little to the girl at the front desk who was supposed to have a manager call me back. Well I know people around town and in speaking to another garage later found out she is the wife of the mechanic with the attitude.They also previously gave me an estimate to fix the tire wear. Tires, alignment, front struts, rear shocks amounting to about $1600. Well, after all this I went to another shop who looked things over and said I do not need new shocks or struts.Beware, they are selling you things you don't need
Kyle lacey was a great help best expeience buying ive had buying a car. He was professional, positive, and knowledgeable. I would recomend hopkins to all my co-workers . thanks kyle
Forgot to tighten the lugs on my tire after a tire rotation. I sat on I95 with my 2 children after my truck started shaking so bad I had to pull over. Luckily I did or my children and I would've been dead.
Do not come here to get a car!!!!!!!!!!!! I brought a 2013 impala. Left the lot feeling happy. The next morning i go to get in my car and the key would not open the door. Called the company to let them know I was told that they didnt know why they could not come to me to open my door and i had to figure it out. I had to pay $95.00 for a tow truck driver to come out and pop my lock. Went to the dealership only for them to confirm that the key was not the original key and it didnt work on the door. A week later after complaining about not being able to lock my door they came and took my car from me. I was told that the bank decided not to approve my application because my reference and my address did not match my license. Well two sales people had wrote their information as a reference and my address on my license i had my lease and pay stubs to verify my new address. They never contacted me and i am still fighting to get my deposit back. They do not answer the phone and every time i call for the owner Tom Hopkins he is never in. I have contacted the DMV and will be going to court. Do not waste your time or money here. They are big crooks
Came to a good deal no problem getting there but slow to get a title
They always get the work completed in a timely manor. Always happy with the service.
Dropped my girlfriends car off to get a power steering pump and steering rack replaced. Fast forward 5 weeks, 3 power steering pumps, two steering racks and wasted trips to P and C to bring new parts every week and now the car needs front struts???? We did not have the car for over a month due to their lack of initiative. We would drop the car off on a monday, then call a few days later to ask about the progress of the car; PJ(the owner) would make excuses as to why the work is not done. ie saying the pumps and racks are bad that we bought from autozone/advance autoparts. It does not pay to go cheap. He might charge the cheapest labor, but the work being done is horrible and unprofessional. Go to someone reputable. Oh yea, this is not the first time this has happened; I have heard stories from other people who experienced the same thing, STAY AWAY
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.