I booked a Full Size vehicle 1 week in advance and when I showed up they did not have this size. Instead of offering me an upgrade or give me an option, I was told that I would be getting a economy vehicle. The car was filthy and was below 1/4 tank of gas. The oil light was on and the tire pressure was low. Overall the experience was not what I expected and I will not be using Enterprise again.
I was very happy with the service on disappointment two previous customers paperwork was still in the glove compartment and no user manual for the car. I don't know if all new 2016 come with dash board manuell but i had a light come up i was not familiar while driving and it took me sometime to figure out what it was. it was an informational light but still i wanted to know what it was and i am old fashion a book is good to have. Over all service was outstanding form the agent.
Always a pleasure to work with the staff here. Super friendly and will often go out of their way to assist customers when planes are running behind! Great customer service!
The staff at Enterprise Salisbury Airport as always friendly, courteous and knowledgeable. Their cars are well equipped an the rental process is easy. I will continue to rent from Enterprise!