This company is unreliable and unprofessional. When my husband and I scheduled an appointment to have our doors measured the representative (Jay Boyington) not only did not show up but failed to call us to let us know. After an hour past our appt time, I called the company but no one knew where he was or how to get a hold of him. I left a message and he finally called me back later in the afternoon stating he thought he had scheduled it for the next day. I should have known then that they were unreliable. Unfortunately, we gave them another chance and ordered our doors from them. We scheduled a date and time for them to drop off the doors. This time, we confirmed the appt time the day before. Mr. Boyington, said he would be here between noon and 1 p.m to drop off the doors. By 3 p.m, still no doors or phone call. My husband finally called and he had the audacity to say there would be no delivery today because they ran into some trouble with their first delivery. Mind you, this company does not install doors; customers only order doors from them and they drop them off. So, I can't imagine what kind of problem would prevent them from delivering my doors on the same day. Regardless, they did not have the professional courtesy to call to say they were not coming or apologize. Honestly, they are the most unprofessional company I have ever dealt with. My husband and I are looking into getting a refund and finding another company all together. I would never recommend this company to anyone after our experience.
4260 25th Ave NESalem, OR 97301
From Business: Superior Door Inc. is a family owned and operated business since 1984. We serve Salem-Keizer and surrounding areas. We are an authorized Raynor dealer for residen…