I had the same experience as the previous person. The lady at the counter was less than helpful. Is this what customer services is about? I highly recommend Cascade Nut and Bolt! They have excellent customer service and will go the extra mile to help you.
I have been buying there commercially for thirty plus years and always paid in full at time of purchase. Today I found my counter account locked and was told that they would only sell to me if I purchased over $100 at a time. Or they could set up a sales call to EVALUATE my business for a business account. I have not been so humiliated and angered by a vendor since I started my business 16 years ago. I have counter accounts from multiple trade vendors that are in the thousands of available dollars and who want to increase my limits. So let me put it clearly if they don't want my business they shure don't want yours. I told them very nicely to go to help and that I would buy elsewhere. I am now a happy customer of Cascade Nut and Bolt just around the corner who not only wants my smaller purchases and is opening an account for me, but they gave me a really nice that and a NICE high quality mug as a thank you. So stick it in your ear Industrial I will buy from cascade for the next 30 years.