What to Know About: Electrical Work »
From frayed wires to down powerlines, what can an electrician do to help your home get back on track.
1904 SE Ochoco StPortland, OR 97222
From Business: The Stoner Electric Group is an electrical contractor based near Portland, Oregon. We offer many services in Oregon, Washington, California and throughout the reg…
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I was extremely disappointed with Northside Electric after receiving a vastly inflated Invoice and their failure to correct it. They essentially have you at their mercy, unless you want a huge court battle over an amount of money that isn't large enough to justify such action. You expect them to be fair, and operate in good faith. In my opinion they did neither. My power was knocked out by falling tree limbs. Their electrician was very excited about billing double-time since it was on a weekend. The sad part was how he inflated his hours by about double. His excuse for part of it was that he had to go back to the shop and search around for a small piece of conduit (6" long) and then drive back. First off, it seemed like a part that would've been in his truck. It wasn't a specialty item. The irony is that there was a hardware store a quarter mile away which had the part he described, as would any hardware, home improvement or variety store. It didn't warrant 3 hours of an electrician's time, particularly not at double-time. When I challenged their billing they basically just said how honest they were and left it at that. I paid the bill (begrudgingly), but I guarantee I won't fall for that one again.
The work we received was so poor, the heat pump technician that came to certify and start up my heat pump thought I did the work myself! This company charges hourly, and the feeling I got by the service I was provided was that they drag out their time. The job in total took 7 and a half hours. From 7:30am to 3:00pm, just to run a line through the attic to a disconnect box and to the heat pump. They took over an hour and a half to decide how to run the line, which we paid for due to their hourly rates. Then they took another hour and a half to get a second person to run conduit up the side of the house into the attic. They also refuse to acknowledge the fact that the apprentice was there for an hour and a half, and I got billed for 2.5 hours! Shady.In conclusion, I can't in good consciousness refer this company to anyone. After I got my invoice, I did a lot of research and asked numerous electricians (I should've done this before, but I am smarter now than I was then) and this job wasn't an 8 hour job, it was a 2 hour, MAYBE 3 hour job. Don't waste your time on this shady company.
Bought an expensive & complex Chandelier through Kelly's Home Furnishings for my wife for Christmas this year and Dustin Sellers @ Connections Electric was their #1 preferred & recommended electrician to use for installing our fixture. And we can now tell why!!!Dustin was extremely great to work with on this project. Total professional (great about time/cleanliness/care for our installation items/price/approach). Extremely knowledgeable (definitely tenured). Very personable (easy to ask him questions). Came prepared (had a ton of different tools that I didn't expect to need for making our project work). Concerned with great workmanship (wasn't afraid to climb around in our attic to ensure that the 75 lb fixture was fastened correctly & securely). Of which I know my Wife will truly appreciate.I honestly could not have asked for a better experience. Carrying this huge & heavy crystaled fixture up to a 20 ft ceiling did not exactly get me too excited into doing, but having Dustin assigned to our home to take care of it- was a huge relief. It looks amazing! And my wife- was just blown away by how well it was put up.Needless to say, that anytime we need any additional electrical help. Dustin from Connections Electric will forever be our guy!-Jim S.
Only company I will recomend. Connections Electric is the only company I will use or recomend to anybody I know. I do alot of electrial work my self but there is times when I cant figure out things so I call in the guys from Connections. they are the only company I have ever worked with where they are knowledgable, professional, and do things in a timely manner for a fair price. I have gone through countless electrial companies both local and out of state and hands down Connections is the most reliable and trustworthy company. I can actually leave a job to them and walk away knowing it will be done right the first time. Thank you from the Maintenance team at.
best company ever. I had a Serious issue. No joke my gutters were electrified. I had a remodel recently finished and thought everything was ok. boy was I wrong!!! about a day or two after things were all said and done and all the contractors left, I had a breaker keep kicking off and could not figure out why, so i called back the original electricial company and they said I had to much stuff plugged in and left. I then called CONNECTIONS ELECTRIC who did a full check of the issue and found that one of the exterior lighting poles wires was wired incorrectly in the wall and the pole outside was touching the side of the gutter which actually was conducting electricity through my gutters around my house. I seen it with my own eyes and was floored!!! my children clean those same gutters every year so what do you think would have happened.......................All the thanks in the world to the guys at Connections electric for being willing to go above and beyond I cant thank you enough.
There are different kinds of electricians. Some mostly work with contractors to install and map out electrical circuits inside homes and commercial buildings while others lay wire for large projects such as telephone lines and traffic lights. Keep this in mind when narrowing your search for a professional. If you need a tradesperson to work on your home or building, contact an inside or house wire expert. These professionals specialize in designing and putting new electrical systems in place for houses and commercial buildings.
When you contact an electrical contractor, describe the job that needs completing. Maybe you have a large project, like a remodeling plan that requires new wiring, or a small one, such as replacing a light switch or socket. Let the electrician know. Not every person you call will have the training and know-how to do more complex work.
To further hone your search, make sure you ask electricians the following questions before hiring:
1. Are You Licensed?
Trades such as HVAC, plumbing and electrical work require contractors to carefully install complicated systems that could be hazardous if they're installed incorrectly. Therefore, most states require electricians to receive training and obtain a license before working. An electrician that's licensed is one that's competent and knowledgeable enough of his or her trade to install and maintain electrical systems.
Electricians must complete thousands of hours of training in order to get a license to practice their trade, so make sure not only the company you choose but the employees doing the work show you their license. When you view the license, ensure that it's up to date and that it's issued by your state.
2. Are You Bonded?
There's potentially a lot that can go wrong if a tradesperson like an electrician installs wiring the wrong way. To spare you and your home or office from subpar work, make sure the electrician is bonded. Being bonded means the professional has an intermediary that can pay for any damage caused to a property or foot the bill if the contractor fails to finish the job.
3. Are You Insured?
Besides a bond, you also need an electrician that's insured. Many states require contractors to carry some form of insurance along with their license. Insist that whomever you hire has the proper amount of insurance for the work you need done and call the insurer to check the policy.
See that who you hire for the job has liability and workers' compensation insurance so you don't end up paying for injuries or accidents caused by the company's work. Workers' compensation insurance means the business can provide for any of its employees if they're hurt on the job.
4. Is Your Business Licensed?
Not only should you check that the electrician is licensed by your state, you should also ask if his or her company has the certification to operate in your area. Both the electrician as well as the business he or she works for need licenses either issued by the state or local municipality.
5. Who Will Do the Work?
Ensure the person who actually comes out to complete the work is licensed, bonded and insured. You need to know not just the company that's doing the work but the person they're sending out to your home or building. Make sure the employee doing the job isn't an unsupervised apprentice. If it happens that the business uses a subcontractor, check with both the company and the tradesperson that the same kind of bond and insurance applies for that subcontractor as it would for an employee.
6. How Much Do You Charge by the Hour?
If you have a small and simple job that needs completing, such as a new light switch, then ask the electrician how much they charge for it before hiring him or her. When it comes to larger, more intensive and time-consuming work, you'll want to inquire about the contractor's hourly rate. Many tradespeople will offer to come out to your home or building, examine it and give you an estimate as well as tell you how much they charge per hour. It's best to get this in writing before proceeding.
While you're at it, call several electricians to come out to your home to give you an estimate on the work. This way you can get an idea of what the average price of the job will be.
7. Do You Offer a Warranty?
Many reputable tradespeople provide warranties for their work. Inquire if both the labor and parts the electrician uses are under warranty and how long the work is guaranteed for.
8. Do You Have or Need a Permit?
Depending on what kind of repairs or installation you need, your city could require a permit for the electrical work. Ask your electrician if the job calls for one and have him or her put the permit under his or her name. Ensuring the tradesperson obtains a permit will safeguard you from any blame if the labor turns out to be subpar.
Finding a trustworthy electrician isn't hard, but you must do your due diligence. Make sure whomever you hire is licensed, bonded and insured, and that the professional can show you proof of all three as well as get the necessary permit for the job. Besides these important factors, you can take further steps to guarantee you obtain a reputable tradesperson.
1. Get Referrals
Ask your family, friends or neighbors if they can recommend a professional to you and inquire if they're pleased with the work. Better yet, ask them if they can show you the project the electrician completed and ask them how long it took the worker to complete it.
2. Look Online
It can't hurt to also check electricians out online. Look for reviews, ratings and, most importantly, see if they have any complaints on file with your municipality or with your local business bureaus. If former customers filed grievances against them, you may want to steer clear.
3. Ask for a Quote
Reputable electricians will give you a quote for small work over the phone if you ask and will travel to your home to quote you a price for larger jobs. Be wary of one that declines to give you an estimate or insists that he or she charge you for coming out to your house.
4. Ask Them About Their Experience
Being bonded, licensed and insured is all well and good, but you also need an experienced professional to do the work. With that said, interview electricians about past projects they completed and how many years they've been in business or how much training they have.
5. Be Wary of Suspiciously Low Estimates
Watch out for contractors that greatly underbid other electricians. If the price seems too good to be true, it probably is. Also, always remember to get the estimate in writing before settling on a company.
While all electricians need a license, not all of them do the same types of jobs. They are usually split up into three groups: outside, inside and residential.
Outside: These types of electricians work outdoors on electrical lines that connect to power plants.
Inside: Inside experts typically focus on commercial and industrial buildings that require a lot of power.
Residential: If you're a homeowner, you'll most likely need to hire an electrician that specializes in residential wiring. Residential electricians work with low-voltage systems and wiring to install fuse boxes and light fixtures.
Like many trade groups, electricians learn their craft by going to vocational schools and shadowing professionals on the job. In order to become a full-fledged professional, a person must undergo an apprenticeship with master and journeyman electricians. An apprentice needs 8,000 hours of practical work before graduating to the journeyman level.
If an apprentice reaches journeyman status, he or she can complete most electrical work but cannot design it until completing more testing along with 2,000 more on-the-job hours.
Many do-it-yourself enthusiasts might be inclined to fix electrical problems around their home, but they risk shock and bodily injury. It's always best to call a licensed electrician, even if you have something as small as an improperly working wall outlet.
Keep the following safety tips in mind: