What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Salem Area
From Business: With more than 18 years of experience, AMSR is one of the oldest and most experienced oxygen concentrator retailers in America. AMSR is accredited by the Accredit…
Serving the Salem Area
I spent a lot of time researching oxygen concentrators when I realized that I would spend the rest of my life needing one. I spoke to many owners a…
Serving the Salem Area
From Business: OxiMedicals executive team has over 30 years of combined experience selling and servicing oxygen concentrators; our experience enables us to answer patient questi…
2735 19th St SESalem, OR 97302
From Business: The Praxair Welding Gas and Supply Center in Salem offers industrial gases along with welding and cutting supplies and equipment from Miller Welding Lincoln Elect…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Took my F150 in for a tune up. I told them what the truck was doing and wanted a full tune up: Spark plugs, plug wires, cap and rotor. They gave me a $400 estimate, which I said sounded fair. Went to pick it up when I got off work and was handed a $775 dollar bill. The extra $375 was for them using the scan tool when the truck wouldn't start because of the security system. All they had to do was lock and unlock one of the doors to reset the system. They apparently weren't wise to this simple fix, and charged me $335 dollars extra for their lack of knowledge. They also charged me $40 for "shop supplies", on top of the $100 for plug wires, $71 for spark plugs, and $21 dollars for a fuel filter. I'm glad they didn't change the cap and rotor. My bill would have been close to a $1,000 if they had. These people have no shame. They're crooks thru and thru. I only had $700 on me thinking that would be plenty to pay the bill and still have money left over for the weekend. They threatened to keep my truck until I paid them in full. After I told them what would happen if they tried, they lowered the bill to $700. A mere $300 more than what they quoted the price to be. Shops like this one need to be investigated and held accountable for their fraudulent billing practices. It's over billing by ambush. They do things (at least they say they do) without the customers approval, then leave the customer with no choice but to pay for the work they didn't want or need.
Our car broke down on the way to a festival for four days. These folks got our car at 330 and had it repaired by 1030 the next morning as they knew we were stranded. The greatest folks, honest, and friendly!!!!!
We have worked with many mechanics before and so far, Carlos is the best! He is honest and fair on price. Carlos has fixed many car for us and we have always been pleased with the results. I believe that some of the comments here are misleading, therefore I would recommend that if you are looking for a job well done, you visit Carlos and judge for yourself. I highly recommend this mechanic shop for anything from a simple oil change to transmission work!
I am writing this review to express how disappointed I am about the service I received from this company and I hope this review will be heard by the owner of this establishment. This review will stay on this page until the issue is resolved. My car transmission needs to be replaced with a used one. I was told that it would take one day to do it. It took more than one week. They asked for the payment after it was done but would not allow me to test drive the vehicle. I was forced to pay in order to get the key. The moment I took the van out, I realized right away that it was shaking tremendously. They said it was due to misalignment. It took another week for them to fix the alignment. It wasn't fixed. They made me believe that it was the alignment and I had to pay for another company to do another wheel alignment but it was not so. The car still shakes when the accelerator is applied. They promised to fix the issue but it was very frustrating because they kept lying about the dates when the replacement part will arrive. It has been two months already. This car is still not fixed and I am not able to drive my car. The car is unsafe to drive after the service. I am writing this review today 8/6/2018 after the owners Ruben and Jose lied to me again for the 5th time that they would return my call. I have not received one phone call since they got my payment.
Generally not a huge fan of towing companies in the past. But when my car broke down TRS responded quickly with a great quote and friendly service. If I am ever in a jam. I would definitely recommend this place.
What Jerry says it's true I also took my car to fix it but the mechanic told that it needed a new transmission when it didn't need new transmission and he wanted to charged me a lot to replace it so I decide to bring my car home and he didn't let me drive that car, so I used a tow to bring it home and he charged me more that $300 for doing nothing to my car Please don't go there & take care with your cars
They provided immediate response to a crisis brake problem - they kindly gave me a ride home while they worked on my car.Never could I have received better service - I had tried Les Schwab in West Salem, but they told me to wait 45 minutes to even LOOK at it (not even including work to be done) and after a half hour I left their facility (they never even looked at my car in that time.) I am grateful to the terrific staff at Advanced Automotive! Thank you!
The guys at Marion auto service, are very friendly. They are honest and up front. They know their stuff and I always have a piece of mind when taking my car into this shop.
Fair and honest!! My SUV was having intermittent starting issues and had to be towed to the shop four times in as many weeks. I finally had it towed to Certified Power Systems where they quickly went to work on diagnosing the problem. They narrowed it down to an electrical issue, and when the first fix didn't work they went back to the drawing board and worked diligently until they figured it out. The first fix was spendy so I was pleasantly surprised to hear that they weren't going to charge me anything additional for the subsequent parts and labor required to finally resolve the issue. I guarantee that I came out ahead on this deal. Rick and his team were great to work with. Keep up the good work!!
I am very happy with my service (I had my front brakes replaced & a relay that was causing my headlights to turn on all hours of the night & brought my boyfriends car in for the front brakes as well), the quality of workmanship, and communication (they send out a really cool digital inspection by email, complete with photos!) received through Trinity's. I will be bringing our cars back for all future repairs and maintenance!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.