What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
1685 Lancaster Dr NESalem, OR 97301
From Business: Visit Midas in Salem located at 1685 Lancaster Drive NE for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, ne…
4803 Portland Rd NESalem, OR 97305
I described a certain deep tone and at what volume I wanted and they nailed it!! Even asking me exactly where I wanted the exhaust tip to be at whil…
4985 Brooklake Rd NESalem, OR 97305
From Business: Brooks Automotive has been serving the Brooks, Salem, Keizer and Gervais, OR communities for more than 30 years. We take pride in being able to tailor our service…
7085 Hazelgreen Rd NESalem, OR 97305
From Business: At Bob's Auto Body and Truck we offer you high quality repairs at reasonable rates. We specialize in collision repair and refinishing on cars, trucks and recreati…
210 Capitol St NESalem, OR 97301
Cliff's is my go-to auto shop in Salem. I do many of own auto repairs but go here when I don't have the tools or can't diagnose the issue myself. T…
1855 Liberty St NESalem, OR 97301
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Had to visit the store 4 times and new wheels and tires arent 100% on. Sold me tires that didnt fit my truck even though they said they would and when i took them home and finally got them on myself, the lug nuts they sold me were too long and the caps for my rims dont fit. Just go to your local les schwab to spare yourself hours of wasted time with these clowns.
What Jerry says it's true I also took my car to fix it but the mechanic told that it needed a new transmission when it didn't need new transmission and he wanted to charged me a lot to replace it so I decide to bring my car home and he didn't let me drive that car, so I used a tow to bring it home and he charged me more that $300 for doing nothing to my car Please don't go there & take care with your cars
They provided immediate response to a crisis brake problem - they kindly gave me a ride home while they worked on my car.Never could I have received better service - I had tried Les Schwab in West Salem, but they told me to wait 45 minutes to even LOOK at it (not even including work to be done) and after a half hour I left their facility (they never even looked at my car in that time.) I am grateful to the terrific staff at Advanced Automotive! Thank you!
The guys at Marion auto service, are very friendly. They are honest and up front. They know their stuff and I always have a piece of mind when taking my car into this shop.
GOOD SERVICE LOWEST PRICES TO MOUNT AND BALANCE NO EXTRA CHARGES FOR NOTHINH LIKE LES SCHWAB GOOD SELECTION OF USED AND NEW TIRES. :)
new shop in town great service fast and friendly service and affordable price . i buy 4 tires and they give us good deal
They are quick and friendly, the prices are great. They did loose a center cap when they were putting on my new tires. I'm sure they will make that right. We'll see. They showed me a set of used tires that were OK, but I plan on keeping the car after my lease is up so I purchased a new set of Goodyear F1's with warranty. If they get me a new center cap I will give them a five star rating.
Fair and honest!! My SUV was having intermittent starting issues and had to be towed to the shop four times in as many weeks. I finally had it towed to Certified Power Systems where they quickly went to work on diagnosing the problem. They narrowed it down to an electrical issue, and when the first fix didn't work they went back to the drawing board and worked diligently until they figured it out. The first fix was spendy so I was pleasantly surprised to hear that they weren't going to charge me anything additional for the subsequent parts and labor required to finally resolve the issue. I guarantee that I came out ahead on this deal. Rick and his team were great to work with. Keep up the good work!!
Bought 2 tires, 60k mile lifetime guarantee. 1 of 2 tires worn out at 32k miles. 28k miles lost! Expected to receive $ or credit on next purchase of tires. Did not happen. Asked twice, company did not respond. Wanted to know why tire failed. Company got real excited and tested ALL 5 of my tires right then, they tested for 55 minutes even put my car on their alignment machine. Found nothing and told me alignment is perfect.We had to buy two tires to replace the one so agreed to make right front tire the new spare even though old spare never used. Left front tire was tossed. Back tires were put on front since 65k guaranteed tires and only 24k used so 40k of available tread remaining. Keep this avail tread in mind, its important to this report.Wanted Cooper ATR tires because for past 11 years its only tire on this 4x4. Keep 4x4 in mind, its important to report. Co stated no longer carry Cooper ATR tires. As we were leaving company made this offer:We have extensive line of inventory. We can match 2 of our tires to 2 of yours (our Cooper ATR tires). Company thought Back Country tires could be a fit. Company stated if the BC tires are NOT a fit RETURN them and for free we will match them to 2 tires that are A BETTER FIT! Keep in mind this match agreement, its important to report.Turns out the Back Country tires were dangerous and not a fit. The Back Country tires had horizontal tread lines and our Cooper ATR tires had diagonal tread lines. Mis-matched treads on a 4x4 is bad. At freeway speeds the rear Back Country tires would push the 4x4 left out of its lane then right out of its lane, then right, then left...It was difficult struggle to try to keep 4x4 within its lane. 4x4 became very hard to drive and very unsafe! For 11 prior years on Cooper tires only, never had this scare!.Returned tires to West Salem Les Schwab. Told them not a match and to replace the Back Country tires with two tires that are a better match as you agreed. Wait staff took the order and agreed.When called to pick up car discovered our Cooper ATR tires with 40k future miles available had been removed from our 4x4 without our authorization and 2 more of the scary Back Country tires were installed. Wait staff would not tell us why our tires were removed. When we asked do you understand that was not the agreement they stared. They wanted $440 additional for the new tires. Tires the company previously said we did not need. BUT when you steal you customers' tires you force them to buy more. We asked for manager and of course he was not in that day. We instructed for manager Lye to call first thing Monday, today was Saturday. He did not call.Complaint filed against West Salem Les Schwab, its manager and Les Schwab Corp Office in Bend, OR. To date neither West Salem Les Schwab, its manager or Corporate Office and legal aid has replied to the complaint. We demand not only money $300 to replace the tires taken without authorization (stole), an additional $100 penalty for the unauthorized theft, PLUS we require the reason the company failed to follow its agreement with us. How would you like this to happen to you? Since the complaint filing, mngr left phone msg "there is no way my guys told you that was a 50k mile tire." He has said nothing further. Imagine you are responsible for a customer stating you not only failed to follow a simple agreement on a 2 tire sale BUT you are responsible for screwing up and causing an unnecessary 4 tire sale.Also since the complaint, West Salem Les Schwab now states they did not know the condition of the other two tires since they did not sell them to us. Come on guys, you inspected all 5 tires for 55 minutes, you knew their exact brand and remaining tire life. Quite fabricating.A responsible tire company, according to our new tire buds in Keizer, would rectify their errors and give you four new tires for free. It's good pr - admit mistake and pay. Life goes on.
This guy is thief! Carlos did notf fix my car and didn't even take the time to work on it, he did a work around making me spend a lot of money to get a fix on it and all he ended up doing was messing up my engine. I'll never bring it here! Please don't bring it to this mechanic. He then wanted his money for "working" on my car, but my car was not working and the part he said he worked on was never replaced and he had that he had it changed. I don't recommend this mechanic. All this mechanic did was say he worked on my car and charge me, but didn't do anything. My friends that have taken his car there told me that he did a dirty job for them buy replacing parts with used junker parts when they had order brand new parts. He saved money on the parts and charge a lot to supposedly get it fix and giving him more money. What a thief! I am never recommending this guy and never going here.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.