HAD MY FIRST TRANSMISSION GO OUT ON ME AND I HAVE LOOKED ALL OVER SALEM TO FIND SOME ONE TO HELP ME AND I FOUND TONY TOBE THE BEST AT HIS WORK AND HELPED ME GET FINANCING ON MY REPAIR AND NEVER HAD TO PAY THEM A DIME WHAT A GREAT PERSON WHAT A GREAT PLACE TO TAKE YOUR CAR WOULD HIGHLY RECOMMEND THIS PLACE TO ANY ONE
I am very happy with my service (I had my front brakes replaced & a relay that was causing my headlights to turn on all hours of the night & brought…
1855 Liberty St NESalem, OR 97301
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
1685 Lancaster Dr NESalem, OR 97301
From Business: Visit Midas in Salem located at 1685 Lancaster Drive NE for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, ne…
About 3 years ago I searched and found Duramax Transmission as the best place to have my 2001 Acura CL Type S transmission rebuilt. Tony, the General Manager, and his crew were amazingly professional, always kept me informed as to costs and time needed. Repairs were done promptly and the car delivered to me as promised. But the real plus was that they also provided great car diagnosis and service to me and my wife's 2002 Subaru. Have recommended them to my family, friends and neighbors.
They charged me and didn't install the parts or do the labor until I asked for the parts they changed out. Icome to find out they didn't do the labor or install the parts but was more than happy to take my money. I would highly recommend you go to another shop to get work done. They are very unorganized and over charge for work you have to check after to make sure they actually did it. I'm surprised their still in business....thank god my wife didn't take my truck in. They would of charged us $1800 for $200 worth of work. My truck still has the same issues. I'm sure there is still work they didn't do all the work they were suppose to do. I won't know until the transmission is dropped again and yet more money put out for the same job. I checked with consumerAffairs and these guys have a lot of complaints. Their shop supervisor is a thief and they still haven't refunded me for work i am pretty certain wasn't done.
We were quoted $1800 to get our transmission fixed and two weeks to get it done. Almost a month later they finally finished and charged us $2600!!! Not even three years later my transmission starts causing me problems. Called Duramax to see if my car was covered under the warranty and they told us to bring it down. It cost us $92 to tow it there. The next day they called and said they needed proof of yearly transmission flushes in order for the warranty to work. My husband drove the receipts down the next day. Two days later they called and said it was going to cost us $845 just to "drop the transmission" to find out what was going on with it. Upset we took it to another shop. They said a few teeth from the gear broke but what was funny is that he couldn't find any the broken teeth which would have been on the bottom of the pan. He also noticed that is was flushed. So Duramax took the pan off and saw the broken teeth pieces, knew that that was a warranty piece and they would have to cover the cost of it so they jacked up the price of the "transmission drop" to cover the cost of parts and then told us labor was going to be separate!! We paid the other shop $850 to completely fix that car and it is already done! Cant believe I ever brought my car to you guys and you totally screwed me over. I see you are a member of the BBB so I will be giving them a call to let them know how you screwed us out of our warranty!!
Worst "mechanic" i've dealt with, I have to live with an awful clutch even though as soon as they installed it for OVER what they quoted and DOUBLE THE TIME THEY ORIGINALLY SAID.. I went there and addressed my concern about this clutch being so godawful and they played the "there's nothing we'll do about it" Never returning customer here, and I will not recommend you to them. When you're spending a thousand dollars at a place they better take care of you. Next time I'm going out of Salem
My wife and I took our pickup there to have the transmission rebuilt. They kept their word on cost and time of completion. We had a gasket go out between the transmission and transfer case, we were over on the warranty as far as miles were concerned. But they covered it anyhow. I highly recommend them to anyone...Dave and Betty edwards 2/7/2017
Took my car in for a tranny rebuild and the experience was sketchy from the beginning. The quote was 400.00 under their final price. Once returned it was shifting poorly. The owner of the shop did the test drive with me and diagnosed it as being the torque converter. Told it would "take a few days" which stretched into 8. Gave it back to me and the problem still was not fixed. A couple of weeks later I heard odd noises. A different mechanic found that the transaxle had not been tightly bolted to the frame. The following week the torque converter bolts came loose at 55 mph. I realized that Duramax was not only incompetent had been dangerously negligent. Working with the Better Business Bureau proved a frustrating process of listening to a litany of excuses, blame shifting, and outright fabrications. I am now forced to take them to small claims.
A1 transmission called the police on me on 10-16-15 because I wanted a refund for my van that They did NOT fix and when I asked him to show me my broken bearings that he took out to prove to me that my van was broken in the first place, he told me he threw them away, I said how can you throw them away I only drove two blocks away. do not take you car here they will scam you!!!! I took my van in a month ago to get it fixed, when I went to pick it up they said it was completely fixed no problems I paid with a credit card and drove a whole two blocks, turned around and brought it back because the problem I brought it in for was worse now than when I brought it to them, I told curly I was takening my money back he said please don't put the money back on the credit card I will fix the problem I promise it will sound great and be running perfect, I returned the van three different times with the same problem always on the same day, he never fixed the problem and when I asked for my money back he refused and called the police on me and said if I ever come back he will have me arrested for trespassing along with the mechanic I brought with me an the forth visit to prove that my car is worse now than when I brought it in to A1 mechanics. Ps. They also drove my can 168+ miles and when I asked curly why they drove my car that many miles he said they didn't, then I explained to him that I checked my odometer before I dropped it off and when I picked it up and I know he drove more than 168 miles, he then proceeded to stutter and say yes they did drive it that much. Everything that comes out of Curleys mouth is a lie!!
people attention do not go to this shop, they rip you off and can not do a good job as they think they could !
Took my 2004 Corvette to them after A-1 tried to screw me on the repairs to "rebuilt" transmission they installed in 2013. Nathan tore my tranny apart and they found that A-1 had not delivered what I paid $2146.00 for. Instead of a High Performance transmission there were parts for a standard one, and some parts were in fact missing. Duramax did the proper upgrade and completed the work and good time. Very pleased with them and would recommend them to everyone. I would also suggest that those looking to A-1 check out the Oregon Department of Justice for the complaints against them. Thanks Tony and Nathan.