I had scheduled a taxi to meet me at the train station on December 18th, 2017; after waiting 15 minutes past the scheduled time I called and was told they wold be there in a few minutes, that the driver was experiencing problems finding the train station in Salem, OR. I waited another 10 minutes, called, and was assured he was nearly there, waited another 15 and still no show- canceled this cab and called Affordable who arrived in 3 minutes. I will never use Yellow Cab in Salem,Oregon again- They are not reliable!!!!!!!
Flawless execution every time!!!! The only cab I would call for my family or friends hands down!!!!!
The drivers are polite and honest. I've never had to wait a very long time for my cab to arrive. The drivers take me the quickest way to my destination to save me money. I can't say enough about good things about Around Towne Taxi. They are the only cab company I will use!
Around Towne Taxi has come a long way over the past seven years. Now it's safe to say, "The best show in towne"!
Ordered a pick up, taxi was here in reasonable expected time, driver was courteous and professional, fair was comparably priced to other cab companies in this area, taxi was clean as was the driver.
They charged us double for a ride that should have been like $7. We had taken a taxi earlier in the day from the same company for that price and no problems, but the second one got charged twice for exactly the same distance and from the exact same places. When we called to dispute it, the lady on the phone tried to tell us that they charge for wait time as soon as they arrive at the destination. When I made the point that I've never experienced that even though I've used their service repeatedly in the past and I had used it earlier that day and that didn't happen, she didn't listen to me. And when I mentioned that the charge was written woth paper on pencil and is easily altered she got mad at me and yelled. This is shady and rude. Thankfully, I don't enjoy being bullied and will be looking at other routes to resolve the issue since the company refused to help me.
I planned a two-night trip to Bend from Salem, and pre-purchased my $38 ticket for the Valley Retriever bus, scheduled to depart Salem at 7:55am. Not wanting to leave my car parked in the Amtrak lot for two nights (and the closest bus route more than a mile away) I called Around Towne taxi the afternoon before, with a request to be picked up no later than 7:25am the following morning. The person I spoke with said they would plan to pick me up about 7:15am. 7:15 ... 7:20 ... 7:25 passed. I called to ask “where ARE you?” Person who answered didn’t have me on his pick up schedule, and was too far away to drive to my location and deliver me to the Amtrak station in time. So, I had no choice but to drive and park at Amtrak — or miss the bus and forfeit my ticket money. Needless to say, Around Towne is off my list!
Shuttle late for pickup at pdx, driver had one speed for loading, 45 minutes late and was still accepting people without reservation while the packed bus sat with no ac on a hot day. Hour late in leaving. We will drive ourselves next time.
I have had nothing but good service from this company. Makes me wonder if Reggie and Kate are from Yellow Cab? I've never had a driver smoke in the taxi and the times I have needed rides they are prompt and once have even been given a discount at times. BEST taxi company BY FAR.
The owner is a deadbeat. NEVER EVER TRUST DAVID CRAPO