We moved to Salem a few months ago, and were so excited that this town had an Indian grocery store to cater to our day-to-day needs. They had a decent selection of items and although the service was inconsistent at times, the store had most of the things that Indian households need. The store owner, whom I met on a couple of occasions, was cordial and helpful, and seemed motivated to help his customers get the things they needed, and even jotted down items that they usually don't keep on their shelves to include in their next shipment.Unfortunately, over the past few months, this store has really gone DOWNHILL. The counter is now rarely attended to by the owner, and there is usually a young Indian woman behind the counter on most occasions we have visited the store. BEWARE - THIS INDIVIDUAL HAS ABSOLUTELY NO MANNERS WHATSOEVER!!! She IS RARELY HELPFUL when asked to help find a particular item at the store, and makes customers WAIT FOR LONG PERIODS OF TIME before helping them with check-out, seemingly WITHOUT ANY REMORSE. On many occasions, she has tried to sell us merchandise WELL PAST THE EXPIRATION DATE and produce that is OBVIOUSLY SPOILED, by offering a discounted price for these items. WHO THE HE## WANTS TO BUY EXPIRED MERCHANDISE AND SPOILED PRODUCE AT A DISCOUNT?? (not me!!). Over the past 2-3 months, her conduct has deteriorated drastically to the point that she is now OPENLY RUDE AND INSULTING TO THE CUSTOMERS. I hope the owner reads this review - this woman needs to learn BASIC HUMAN DECENCY and how to talk to customers, or he risks losing customers and causing her behavior to RUN THE BUSINESS INTO THE GROUND.On the other hand, sometimes there is an older Punjabi lady who minds the store - this lady is very sweet and genuinely helpful, and although her working knowledge of English is less than average, she will try her best to help you. It's truly a shame that two people from the same country can have SUCH CONTRASTING PERSONALITIES!!!!
I'm having to update my previous 5 star rating to the lowest possible. 6 months ago, I had issues returning a pr of speakers. It took 3 wks and a 2 hr drive to the nearest store to get a refund, but I eventually did-on a gift card. We sat on that gift card for 6 MONTHS waiting for Black Friday. BF came around and with excitement we placed our order. I checked out "as a guest" like I did last time. The order gets cancelled with a generic excuse saying "your information doesn't match our records". I place the order again with the assistance of a BB rep and it gets CANCELLED AGAIN! And, of course, it takes 10 min every time to find their phone # on their website. They don't make it easy to find. Same generic reason, and no one can tell me what info doesn't match their records. So, let me sum this painful experience up:11/25: original order gets placed. And cancelled.11/26: order gets placed again. And cancelled again. Call placed, aggravation with the auto-attendant, case gets opened #205527961 and supposedly gets sent back for review. "Allow 24-48 hrs".11/30: with no word from BB, I called and got Vanessa. "Did you use [your cell phone number]?" Why, yes I did! Ok, try to place your order again, this time using your cell. Ok, great, I will! But now the BF sale is over and I cannot re-place my order w/o assistance. So I called AGAIN. On hold 45 min. No, they cannot adjust the pricing and no, we do not have any managers. At all, apparently. "Give it a few more days", I'm told.12/5: 6 days later and again, no communication from BB. So I called. AGAIN. Sit on hold. No, I can't help you. Let me transfer you. On hold again. I get hung up on. I called AGAIN, on hold some more, no I can't help you, let me transfer you-HUNG UP ON AGAIN! Called back A 3RD TIME sitting on hold for 50 MINUTES before I finally get Kathy, who tells me that NO, THEY'RE NOT GOING TO HONOR THE BF PRICES! I cry out "that's not fair!!" so she transfers me to Devin, another 10 min hold. He opened up ANOTHER case, #206136483. So now I've got 2 open cases for the same darn issue! He said to allow 96 hrs. By now my patience is shot. I get on social media and complain. That catches their eye and I get an email from Megan. Megan and I communicate via email back and forth. I was advised to re-place the order but this time, USE A DIFFERENT PAYMENT METHOD! I inform her that that is $400 OF MY MONEY they have wrapped up in that gift card! I HAVE to use that gift card! And NO, THEY WILL NOT HONOR THEIR PRICING! I just basically got told to go screw yourself-we already have your money and didn't have to give you anything in return. A month of stress, hours of wasted time sitting on hold lost, $400 stolen, and NO RESOLUTION.
The jewelry store in Salem Oregon , commercial street is the worst jewelry store . I will never buy or take anything there again .
Great store ok prices nice employes
Great prices compared to the other locations, units were clean. Very close to the downtown neighborhood- lots of loading space and parking. I wish they would show all their open spaces on http://www.downtown-storage.com/. I have both a mini storage unit and a warehouse space rented. I had a garage rented but finally brought the car home.