I've been to 5 dealerships in the last two days not counting Auto Outlet. Each of the others were either pushy and just wanted to get us into a car they didn't care if we wanted or they just didn't come across as honest or genuine. When we came to the Auto Outlet they were great! They said it's not worth buying something you dont like driving. It's a breath of fresh air.
Some of the cleanest cars you'll find any any used dealership. Very up front and honest. They even deliver your car if you need!
Im 18 saved up $6500 To buy my own car from Alex, drove it not even 100 miles, car started having extreme engine issues and burning large amounts of oil, Alex would not help but offered to put a new engine in the car for $2,000, any respectable auto company would make sure the customer is taken care of for 6500, Would not recommend to anyone, stay clear from this dealership, keep in mind the car only had 54,000 miles and he reassured the car was in good working condition
Tried to schedule an oil change and tire rotation through Cadillac.com, website led to Capital service where you inputted year/make/mileage etc. To choose appointment time it says you have to call if within 2-3 days so I scheduled appointment. My wife took car in and they charged TWICE the charge listed on the site. When I called 2 hours after picking up the car they said they would not honor any coupon- even though site still offers "special" (and still shows to "call" for appt.) We also have a Buick and did the same thing with Power just last week, they had no problem with honoring coupon. Buyer beware- they will stick you.
Bought a 1999 GMC Suburban 2500 from good ole Terry on Thursday August 25 2016, paid $6200 cash (very hard earned cash mind you) Noticed a leak and burning oil smell so took it into AJ's Automotive to have it checked out , we found out that it will cost us almost $5000.00 to have its problems fixed! When they were busy selling us the truck, all they could say about it was that it was in great shape and how my fiance (a disabled Desert Storm Vet), could depend on them and the truck he was looking at. If I could leave a less then 1 start review I would! I will spread the word though, and make sure that my friends do the same! Be careful folks, don't let them get you like they did us! We are now stuck with a truck that we will have to fix because we can't afford to go out and spend cash for another one!
last fall, after e-mailing questions, we drove 2 hours and purchased a used Subaru...salesperson had led us to the car with engine running... told us " runs great, just had new timing belt"... within first week, we heard a loud knocking each time it started...our local mechanic discovered a very heavy oil had been used to hide noise...the engine needed major repair... $$$...when I called them salesperson gave me every as-is, no-fault, buyer beware cliché you could think of...no sorry... no offer to help, nothing...a week later I was finally called by the owner and told maybe the could give me partial credit toward another car (forget the hours and money I'd already spent)...sorry, I decided dealing with you wasn't worth it!..I bought another car elsewhere....DON'T WASTE YOUR TIME***BUY ELSEWHERE
Paid all cash for a car including license fees. Dealer did not posses proper paperwork to get plates for the car. After 3 months with no updates ( simply blamed DMV without checking when we finally checked......) so we had to come back in and get a SIX MONTH temp slip for rear window... Be aware !!!!
Rented a car as an insurance replacement from State Farm and was charged an extra daily charge for a bigger car even though they had no other cars and was told I WOULD NOT be charged. I only found out looking at my Credit Card bill. I was told I would get a voucher - never received. The store said they charged me and the knuckleheads online say they didn't. Dishonest - avoid.
We bought a used 2003 Subaru Outback from this place, at the end of July this year, and it started having major problems only a week after we brought it home! The 3 month / 3000 mile warranty is crap and doesnt cover anything so dont think you are getting something there. I contacted the dealership letting them know the problems but they never responded to me. I guess they figure they made their sale, so its not their problem anymore. I REGRET buying this car and am now stuck with it. I should have had a mechanic check the vehicle out first but instead I trusted this business, my mistake. If you have to buy a car there, get a mechanic to check it out first! This is an edit to add to the problems, the head gasket has been diagnosed as bad!! They told us the head gasket had been replaced recently prior to purchase- THEY LIED!!! DO NOT BUY FROM THESE PEOPLE UNLESS YOU HAVE THE CAR CHECKED FIRST! We got really screwed over by these people and they wont answer me!
Bought a 99 suburban from them. 4 days later the entire shifter snapped off. I called and emailed them and didn't hear back for almost a week. By that time I had already paid out of pocket for the repair $385 and would still need to pay another $200. They said they would help me but took another week or two to get back to me. In the end the owner would only offer $100 off my first payment. The sales men there were really nice (only reason I gave 2 stars instead one 1) but I am not happy with how this worked out. I wish they could have done more. I will no longer recommend them to my friends. I wanted to buy another car from them but now I am reconsidering it.