Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
210 Capitol St NESalem, OR 97301
Cliff's is my go-to auto shop in Salem. I do many of own auto repairs but go here when I don't have the tools or can't diagnose the issue myself. T…
3385 Triangle Dr SESalem, OR 97302
I am very happy with my service (I had my front brakes replaced & a relay that was causing my headlights to turn on all hours of the night & brought…
7085 Hazelgreen Rd NESalem, OR 97305
From Business: At Bob's Auto Body and Truck we offer you high quality repairs at reasonable rates. We specialize in collision repair and refinishing on cars, trucks and recreati…
4825 Ridge Dr NESalem, OR 97301
From Business: Looking For A Part? We Have It! Locally Owned & Operated Since 1981. Late Model Foreign Parts. Search for your part online, give us a call & we'll pull your part,…
5675 Commercial St SESalem, OR 97306
From Business: Dave's Transmission has been providing quality Transmission repair & service since 1984. Here are just some of the services we can provide. * Complete Transmissio…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I'd been in the process to prepare my Explorer for a long trip. One item I knew required work was my A/C. It had been giving me some grief with noise for over a month. Discovering the cost of a new one I had already bought one off another Explorer with half the miles of mine at a Pick-A-Part in Salem for $40. Anyway, I attempted to get by on my current compressor one time to many. The clutche had frozen such that the vehicle would die immediately after starting. This is where Affordable Automotive Repair comes in. I was directly across the street. Thinking it was my battery I went to them asking for a jump. Scott immediately came over and discovered not a dead battery but a frozen a/c compressor clutch. Asked how much and how long, Scott got right to work on this and in an hour and a half I was back on the road. Amazing! I could have been stuck there with repairs done in days or a week, but no it was done before my eyes. Now sure he can't do this every time, as he has several other customers, but he was able this time. For which I greatly appreciate. A/C fixed, cold air, no noise...very happy customer.
Recently we had an oil change on our newer car right before moving to Oregon. Unfortunately, a new mechanic had replaced the oil filter with the wrong one. After a week or so of unknowingly driving with rapidly draining oil, the engine seized up. We had it towed to P&M, and after inspection, Matt told us that we needed a new engine, but to contact our previous mechanic to ask about the oil filter, because it was just barely hanging on by a thread. After he looked into it, he discovered the error, acknowledged the mistake, and called up their insurance to cover the repairs. P&M had our car fixed in under a week! My wife and I were highly impressed by the service Matt provided us. Their keen attention to detail saved us from an enormous amount of anxiety about losing our car, not to mention a substantial bill for repairs! We highly recommend P&M for anything you need done to your automobile!
I drive a BMW 328i, to tell you the true most of the places that say that specialize on this type of cars they like to charge to the point that I can't afford to have a car like this. I was a little skeptical about larrondos auto center, just for the reason that they seem pretty well price. The feeling change, once I spoke to Aleeha on the phone, I swear this lady is the nicest. Once they were done with the repairs with my car, I asked for them to save all the parts for me and they did ( I had shops in the past that had issues with this). My total was fair and when I picked my car Carlos took the time to tell me everything about the repair. I think it was good that he took the time to show me parts and explain the repair, I'm not a car genius but at least I have a better pic of what was done to my car.
Over the last few years, I've taken not only my vehicles to Chuck's, but I've referred numerous friends and family as well.All I can say is that -- no matter make or model of car -- Chuck's has the knowledge to quickly diagnose and fix the problem, no matter WHAT! His rates are excellent, and I know that I can trust him to do the work right the first time, and not add the additional charges that other mechanics seem compelled to do.He's recently moved to Market Street, just off Broadway (558 Market Street), which is a lot closer to me, so that's a good thing! (Even with my living in South Salem, I'd tow my car to Portland just to get the quality service I've come to expect from Chuck!)Call him first, or call him last, but call him -- you won't find a more honest shop in the Salem area! (503) 585-2000!
Fair and honest!! My SUV was having intermittent starting issues and had to be towed to the shop four times in as many weeks. I finally had it towed to Certified Power Systems where they quickly went to work on diagnosing the problem. They narrowed it down to an electrical issue, and when the first fix didn't work they went back to the drawing board and worked diligently until they figured it out. The first fix was spendy so I was pleasantly surprised to hear that they weren't going to charge me anything additional for the subsequent parts and labor required to finally resolve the issue. I guarantee that I came out ahead on this deal. Rick and his team were great to work with. Keep up the good work!!
Bought a 99 suburban from them. 4 days later the entire shifter snapped off. I called and emailed them and didn't hear back for almost a week. By that time I had already paid out of pocket for the repair $385 and would still need to pay another $200. They said they would help me but took another week or two to get back to me. In the end the owner would only offer $100 off my first payment. The sales men there were really nice (only reason I gave 2 stars instead one 1) but I am not happy with how this worked out. I wish they could have done more. I will no longer recommend them to my friends. I wanted to buy another car from them but now I am reconsidering it.
I had a wonderful experience at O'Brien Auto Group in Salem. I was looking for a used car, something with low miles that I could commute back and forth with from Salem to Portland.I was excited to find a pretty nice 2009 Honda civic with only 28,000 miles. I came in to test drive the vehicle and they really rolled out the red carpet for me. I really forgot what great customer service was like.I really want to commend Honda of salem, and the O'Brien auto group for their excellent customer service and how they really pulled out all the stops for me.Thank you,Marry
I agree with Chateaudif's comment below. If you want honesty, affordability, timely, and excellent service go to affordable automotive. I have had brake service, he checked for damage underneath my car, and fixed some other issues with my car. I liked their service so much that I am a loyal customer. I guarantee the place is safe. After all the owner is an former marine. The nice lady in the office has quit smoking. :) If someone is smoking around the shop don't be shy to ask nicely to stop and they will. No one knows you have a problem until you speak up. :)
I highly recommend Larrondo’s Auto Center. I’ve gone there twice now and have been pleased with their service each time. The first thing you’ll notice is that they have a paperless front-office environment and they take full-advantage of the latest electronic communication all while providing superior personal customer service. Carlos does a great job explaining any needed repairs and has great follow-through. I have a ’97 Toyota Camry and I trust Larrondo’s to give me the service I need at fair price.
My husband and I recently purchased a Jeep from Roberson Motors in Salem. The experience was amazing! From the moment we spoke to the sales over the phone, drove in to find the car we were looking at pulled up to the front ready for us, all the way through the financing we were told the truth upfront, no pressure and we wakled away thrilled with our purchase. This was the best car buying experience we have ever had. We wish we had done business with them sooner!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.