What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I setup an appointment to replace both of my headlights on my Mazda3 over the phone. He said it would be around $40. I show up for my FIRST appointment a few days later and am told from the same guy it will actually be $100, no less. Slightly irritated, I said ok. As I'm checking out, he says he gave me a discount which brought the total to $40 (strange?) and mentions that the driver side light works but has a connection issue and needs a new pigtail which can only be ordered through a Mazda dealership. I pay, go out to my car, and the driver side light is out. I walk back in, tell him the driver side light is out, and he proceeds to tell me he'll look into getting a new pigtail (I thought he couldn't order one?) and let me know when it arrives. I don't hear back from them. I call them back about a week later and they say they have the pigtail. So I show up for my SECOND appointment, 20 minutes goes by, and that same guy comes over to me a bit nervous. He tells me that the box the pigtail came in was empty. He said another appointment could be setup and I'd be promptly taken care of at the cost of the pigtail only. Against my better judgement, I agree. Again, I don't hear back from them. After another week, I call them back and he says he has the pigtail again. I go to my THIRD appointment, and do you know what happens? The pigtail ISN'T THE RIGHT SIZE. That guy is now embarrassed, extremely sorry and practically begging for me not to freak out. I keep my cool and calmly tell him that I will accept his offer to install the pigtail for free now and setup a FOURTH appointment. FOUR APPOINTMENTS TO FIX HEADLIGHTS. Of course I don't hear back from them again and I decide to never ever go back and I suggest you don't either.
My son got a great truck from them. Tom knows his buisness,he did everything he said he would. I would highly recommend them to anyone. Thanks for everything Tom. Dale young
We have run into a problem with my son trying to get a Mass Inspection Sticker and the owner is trying his best to help us out.....
They were awesome! Quick quality work work. Curtious staff. Great prices. All and all a wonderful experience!!!
They are very dishonest. Unbeknownst to me, the car they sold me had a salvage title, and had been in a major accident, which, of course, High Line sales rep never revealed. They still charged me above book value on it. I probably could have gone to court because a salvage car has a greatly reduced value than a normal used car. Instead, because I didn't know that the car was piece of junk, I struggled with it for 2.5 years, spending $850 dollars for emissions problems to get it to pass Massachusetts inspection. For several months, I had to rent a car because I was told my High Line piece of crap was too dangerous to drive. It failed the next inspection still running lean after all the time and money wasted. After a total of $1600 in repairs, more that $500 in car rentals, I finally traded it and got a new car when my credit improved. High Line Auto likes to tell you about the credit improvement you will acquire when they sell you a piece of junk at a high interest rate. My improved credit was my own doing by paying bills on time, one of those payments was on a piece of junk they sold me that, for the most part. sat in my driveway. I would suggest that you never by a car at High Line Auto, if you can avoid it, but if you do, it is imperative that you do your homework or you will get screwed by them. They are the used car dealers you always heard about and never wanted to experience.
One of the best garages in NH. Professional, honest, helpful. Their prices are even usually lower than what I've found elsewhere. I live in Nashua, but have no problem driving the 40 minutes to have them work on my car.
I had to for wait 1.5 hours for an oil change even though I had an appointment. The sales associate fought with the technician calling him "retarded"
Awful people in an awful place. #@%$ joe! If you go here they will lie to you until you'r gone and out the door with a broken over priced pile of junk!
Had exactly what i needed. Worked for me not the commission. Went above and beyond expectations. Michael Chandler was my salesman. Very simple extremely fair couldn't have asked for more. A very greatful customer here.
So my teenage son goes to service so they can diagnose his dimmer switch on his 2002 focus. They told him they need to put in a new one and quote him $274.00. He makes the appointment and comes home. We look up the job on YouTube and it takes under 5 minutes to take the old one out and put the new one in. We order the part online for $22.05 and it arrived in 2 days. It took exactly 2 minutes for me to put it in! So yes they will rip you off badly. Do not go there for repairs!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.