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Hours

Regular Hours

Extra Phones

Phone: (978) 740-0612

Payment method
visa, paypal, amex, discover, master card
Neighborhood
South Salem
Categories
Animal Shelters, Animal Shows & Organizations
Other Information

Specialties: Puppies, Kittens

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Reviews

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Wilnie L.

05/18/2017

Overall
Expertise
Facility
Service

These people are the reason people buy dogs from pet stores! They are rude and I personally felt demoralized when I was told even if the dog I wanted to adopt was available I would be able to see her. Mind you they said that she wasn't available because another family was coming to see her this morning, when I asked about their "NO HOLD" policy they replied with these people were in late last night and didn't finish their paper work, but I was also there last night and they said they don't take any adoption requests after 7:15 and at that time the dog I wanted to adopt was available. I made sure I was there 15mins early the next day and They had her on hold!!! Before this incident I have previously adopted from them. Although Ive heard horrible comments about their treatment I fell in love with my current dog so I ignored the warnings and proceeded to try to adopt my current dog. I had to painstakingly ignore hours of their rude and unfriendly deminor. They didn't have much to tell me about my then puppy and I was ok with that, they proceeded to "try" to prepare me for how big she was going to be one counselor said she was going to be 80-90 pounds and told me that's a lot different the the 60 pound dog I had in the past, but somehow I got transferred over I another counselor who told me that she was going to about 110 pounds and had me google the type of dog she might be to see if I can "handle it". A week after I got my dog I took her to the vet and she confirmed that my dog would only be 50-60 pounds! For my next dog I will save myself the humiliation and go to another shelter!

1sensual1
Edited: 02/08/2017
Overall
IGNORANT

I VISITED THE NOTHEAST ANIMAL SHELTER RECENTLY TO ADOPT A CAT OR KITTEN! UNFORTUNETLY THE PERSON WHO APPEARS TO BE THE MANAGER AND MAKES THE FINAL DECISIONS ON THE ADOPTIONS (A MS. POTTER) WAS A COLD A VERY IGNORANT WOMAN!

HOW SHE ATTAINED THAT POSITION IS BEYOND ME!! I WOULD NOT RECOMEND THAT SHELTER TO A FRIEND OR ANYONE FOR THAT MATTER!!!

SINCERELY, JRP.

Elizabeth G.

10/16/2016

Overall
Expertise
Facility
Service

We were excited to get a new dog, unfortunately the experience was upsetting. After telling us there were no more adoptions for the day (which we were fine with) we were not even allowed to see the dog we were interested in. We were told yes and no multiple times by different people and eventually left. A woman named Anne was the only one saying no to us and several other families, her negative attitude and poor customer service lead to pets not having the opportunity to be adopted. We will not be returning to this shelter in the future.

Kristie V.

08/12/2015

Overall

Horrible experience, traveled several times from 2 hours away. To get denied, ALWAYS. Even though we were approved by our landlord, this lady kept making up excuses, looking for reasons to say we cannot have a pet. Lack of profesionalism, and courtesy.

Juli L.

11/14/2014

Overall

I think these negative reviews are all a case of only the upset people write reviews. We have adopted 3 different dogs through NEAS on three different occasions and have always had great experiences there. These people are so nice, I cannot believe any of these reviews. Seriously! NEAS does great work, keeps an immaculate kennel, saves so many lives, and truly cares.

Juli L

Kellie D.

07/18/2014

Overall

My experience at Northeast Animal Shelter was absolutely less than expected. I was greeted by a nice elderly woman who was very willing to assist me in any and all my questions. However once I filled out my application I was approached by the most disrespectful woman. Upon meeting the volunteer Jean I was not only disrespected and ridiculed but judged upon my appearance. She was least helpful in every way and tried to give away the dog I was attempting to adopt to another family. Even worse she made it an inconvenience for me when she demanded to have any and all family members come down to meet for the adoption process. Currently I have two dogs who are happy and healthy and very much loved. Jean not only told me I was an unqualified parent but told me that she wouldn’t allow me to adopt the new dog , proceeded to call me a liar and attempted to deny my application. Upon the rude behavior I called my mother so I wouldn’t lose the dog. My mother and sister came down and demanded that she fill out a new adoption application but Jean had already put the blue tag on the other family’s application. The mother demanded we look at the dog then Jean finally gave it and said ok we can adopt him. This was such a difficult process, I would never adopt from them again. I will never recommend this shelter to anyone. I feel bad for the animals there, hope they are treated with respect unlike their customers.

chantits

07/02/2013

Overall

My family and I are of Hispanic heritage. When my mother, sister, boyfriend (who is a marine), and I tried to adopt a cat. As soon as we walked in the greater was rude and picked us out of all the people in the lobby to ask why we were here and what we were doing very rudely. Then we we went to adopt a cat it was excuse after as to why we couldn't adopt him. We then asked for a list of this we would need so we could adopt him, and when we asked if this was all we needed they still said we possible couldn't get the cat. They called my family liars and disrespectful when we did nothing of such sort. Even if we had, the customer service was still way below what it should have been. These people are crazy. I didn't know to own a cat you had to go through hell and back. No cats will get homes this way. I highly recommend never going to this shelter.

joe.spataro1

06/08/2013

Overall

wow with so much negativity you people are the crazy ones you say you have adopted cats well so have i and well she is a brat but they kept her alive and so will i are we so ingnorant that we forget that these people have a very hard job there are laws they must abide to and if you dont meet the requirements you cannot adopt my first vist wasn't that pleasent but i am gratefull for velvet even if shell bite scratch and claw no more though she was abused as are so many pets put your foot in your mouth all of you who say north east animal sheltr is not a good place or there staff are rude your the rude ones and could not make the decions they do on a day to day basis with that said blahhhhhh to all of you who put such a bad rep on such a good thing we and them save ANIMALS ANIMALS THAT NEED SAVING ARE NOT KILLED BY THIS SHELTR AND THATS IT JOE SPATARO REVERE MASS.

Overall
I would tell my best friend no...

I would tell my best friend not to go to the NEAS On Highland Avenue in Salem because I had a stray cat that was black with white paws and injured show up in my families driveway a few days ago. After calling the Lynn MA Animal control and getting nowhere we put the stray cat in a box and brought it to NEAS. They turned us away and said they couldnt help and told me to bring it to the veternerians office down the street. However they said in order to get help for it that we would have to pay which we unfortunately could not afford. So back to NEAS we went the woman there with shirt brown straight hair told me there was nothingt she could do and would not even see if it had a microchip so the cat could be reunited with its owner. I thought since it was such a simple procedure that this was the cheapest easiest way for them to help the cat except the woman said she just ogt out of the hospital after touchng a stray that attacked her and that she was not doing it again. (Even though I thought that was part of her job since she is working in an animal shelter). After being turned away and getting frustrated with all of these so called RESCUE organizations and SHELTERS we came back home with the cat. My brother in law called around and just when we thought noone at all would want to rescue this cat he reached the Animal Rescue League In BOSTON MA. They were glad to help and rescue the cat and they even came to pick it up. I am grateful for them and this cat will be reunited with its family if they are able to locate them and if not then they will find it a nice loving home where they will not deny him medical care when it is injured and will not turn it away to suffer in someones driveway like the NEAS.

dendental

08/17/2011

Overall
RUDE!!!! Cyndi Hudson RUDE an...

RUDE!!!! Cyndi Hudson RUDE and childish. Wish i could show you the email she sent! Disgusting! Would never adopt another pet there if YOU paid me. They pride their shelter on GREAT reviews, they must not read the bad ones and their are alot. Not just about the fees but the staff. Go some place else! There are BETTER shelters in Mass to give your money too.

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