First I would like to start off with WORST CUSTOMER SERVICE. The lady who owns the store was not warm, not at all welcoming and had a very bad attitude. I gave this lady 3 chances so shame on me. All 3 times she was not professional and she basically hustled me. I asked her for hair extensions and what would be the best for my hair. of course rushing me she said the best hair would be obviously the most expensive one. OK not a problem. I specifically told her I wanted long extensions she hustled me and had me buy extensions that were the same length of my hair. They also don't match at the bottom with my hair. Shame on me I know I am the sucker however you do not treat people this way.Especially 100 dollars coming out of my hard earned pocket. and of course its no refunds or exchanges. I would have bought longer extenisions but she is a thief. ON TOP OF THAT she tried charging me for an extra clip that I didn't even have. Worst experience of my life. Please do not shop at this store.
Bad business. Understand "no refund" policy but cannot grasp the concept of "please cancel the transaction". Hadn't even taken possession of the the bag! What a terrible way to do business. So disappointed when this could have been resolved peacefully!