Took my Honda to have the transmission rebuilt to this company. Instead of scraping the gasket between the cases for the transmission they decided to grind it and cause the transition to a leak badly. This incident occurred in June 2017 and continues today and they refuse to do what's necessary to repair it. They just keep sending it back and it still leaks. They are not trustworthy, and not dependable and have made bonehead excuses to us on several occasions. The transmission just went back to them again and they sent it to an automotive repair shop when There was nothing wrong with the car other than the transmission when I went to them. They are scammers, do not trust this company and do not do business with them.
Had a rebuilt tranny worked fine for a month started having issues brought it back in my 6 month period was told it's no problem found a few months later my car started having a loud noise coming from under the hood took it back to them it was mention it was not a tranny problem I took my car to PROFESSIONALS both companies said it was the same problem went back to wholesale Chris said the would look into FINALLY I get a call and it was exactly what the other PROFESSIONALS said it was the part got replaced but I had to pay for labor which was not fair being that I came there multiple times in my warranty period and complained I DON'T RECOMMEND THIS COMPANY TO NOBODY all they care about is taking your money and paying their not experienced staff for work they have no clue about
I just had work done at American Transmissions. I can not say enough about how wonderful, professional, competent, prompt, fair, and ethical ,David and his crew were in dealing with my numerous issues. I was hesitant about having work done, because I knew what I needed was extensive. My regular mechanic does not do transmissions. American was recommended by them . I am so glad that I got this lead and made this choice. They are extremely communicative and detail oriented. I was able to even have them consult with my brother, out of state ,to help me make the best decision in my current situation. I feel I was given the very best deal possible at the best price. I expect to get many more years out of my car , now , and I would not hesitate to recommend this place to anyone ! Ask for David and you will not be disappointed!
Response to Authur L what this individual doesn't say in his review is this was rebuild only unit the vehicle was never brought to us until after he installed the unit back in vehicle and he never flushed out the cooler lines and then brought us the vehicle back two weeks later after he installed a new radiator and then said he had transmission problems. We warranty all our work but he refused to listen to us when we told him that the damage was already done because he waited two weeks to change the radiator.
They rebuild my 93 nissan tranny had the radiator replaced and the lines cleaned. It was in the car for one day before it starting acting up again removed the pan found metal pieces in the pan took it chris first he said the pieces where from the rebuild and may have come lose left the truck there. been a week our two haven't heard back call to find out. The owner chris first tell me it was because the radiator coolant was leaking into the tranny. I asked him that there was no coolant in the pan when i checked and i didn't see any signs of tranny fluid in the radiator coolant itself then he changed his story to that the tanny line was blocked. BS shop waste of 1K for the rebuild STAY AWAY!!!!!
Very poor customer service. Had my vehicle for weeks and is still not fixed. Actually worse than it was when I took it in. And they still expected payment!!!
I walked into this place with an open mind and hope they could find my issue. The tech John did a test drive and told me the possible issue, so after thinking about it I told Dave I would wait on the diagnostic, Thats when the problem started and I soon figured out that this guy is a flake with a complex. I agreed to sit and wait while his guys performed the diag on the transmisson, but he gave me the run down on why that wasnt a good idea and his policy of 35 yrs. So when someone starts talking fast and long stories its time to run far and fast. When a shop doenst want you to wait there is a reason and its not a good one. I gave it a chance and first impression from the guy name dave made it my last visit. DONT GIVE HIM YOUR IMPORTANT TIME. He had no idea who I was and I even told him I was a Air Force vet who served in the desert and had patience, but it didnt matter to him that i had patience. All he was concerned about was leaving the car there for the entire day which i was willing to wait. Lost cause and lost revenue from me.
The people at Pasadena are helpful, honest, and they give great service. My car is older and I know it has problems so it's no surprise when I learn that it needs work. The mechanics walk you through every option to keep your car running,
1800-523-0401 = AAMCO customer relations hotline. You will be needing this if you deal with this location. Consider yourself warned.
Terrible experience and super misleading, lying salesman! I took my car in that was stuck in 2nd gear and having done some basic research told them a trans pressure sensor was probably the problem. They got back to me and insisted it needed a complete rebuild (min $1500) despite me reiterating that the sensor was a well documented problem (front page and all over google). "Our mechanic is a 15 year Chrysler mechanic" he told me. "He says it is definitely not a sensor". He then went on to spew a complete lie adding "And if it is a sensor that would mean your whole ECU was shot and that appears to be just fine".Long story short since I am not a completely uninformed consumer I saw right through the polite and decent sounding lie and told them I would pick my car up to replace the sensor myself!That weekend I did the repair for ~ 100 in parts and am back on the road. DO NOT go here! They are either liars or just terrible mechanics that can't recognize a very common problem! Either way you'll get screwed! I hope I help someone save the 1500 + they will try to steal from you.