Got my car washed w the "the works" car came out dirtier and smudged, xant see out any windows to drive because of smears, and not vaccumed. Went back next day. Tried to talk to manager in blue shirt and ask how car was damaged in trunk and why my black antenna was white, etc... and he walked away from me bitching about me. They "made it right" i get home to check it really out and NOTHING was done! They pretended they did. I called to speak w manager in black. He said sorry, come back tomprrow and we'll make it right at discounted price. WHAT?! ARE YOU FRICKEN SERIOUS?!!!! I have to go back 3xs and pay discounted price?! Shouldve done their jobs in 1st place. Mistakes happen, go get it resolved, but 3xs and mgt treats me like crap like i did this poor job. $25 only gets you a car wash amd armoral your tires but rims filthy... This IS THE PLACE TO GO!!!! They will not refund for their hprrible work and having to keep coming back to, "make it right at your cost yet again" RIPOFF!!!! SCAM!!!!
Very friendly! Great attention to detail! I had stains on seats that have tried everything to get out... and he got them out! Car looked like new wh…
DON'T GET CARE DETAILED HERE!I have been here quite a few times for a regular car wash, but never had my car detailed here. Well I did it today and it was a JOKE! Not only did they miss spots everywhere (inside too), but when I showed the manager, he didn't seem to understand. BLESS HIS HEART LOL. Since I could tell this was going nowhere- I asked to speak to the other manager. OMG...He was worse..like he didn't have reasoning skills either. It was like I was being punked. I will never bring my vehicles here again. Not sure if it's because they are under new management or what...but never again.
BEWARE!!! PRONTO WILL DAMAGE YOUR VEHICLE and do nothing about it!!! The google reviews speak for themselves. They are Absolute Scum!!! I took my car here to get only my rims cleaned. I told the manager i only wanted the rims cleaned because my car was already washed. He said they were too busy to do just that. I had to pay for a $16 wash/interior cleaning to get my rims cleaned. Before the wash, i told the attendant i have alloy rims that are clear coated. Only certain chemicals can be used on clear coated rims or they will be damaged. After they finished my car, my rims were still dirty! Further inspection revealed they removed the clear coat on my rare honda rims and chipped the paint on them. I wiped my finger on them and the paint color was on my finger. I spoke to Dave the manager about the damages and he was smiling and laughing about me accusing them of the damages. He says they only used soap on my rims. Bull$#!@. These detailers use a very strong chemical to rid the wheels of brake dust which eats the clearcoat on your rims. To top this experience off, my interior was still dirty and the paint on my bumper was majorly chipped. I'm going to take Pronto to small claims court to get my car fixed.
I went there on October 3 and this is the second time they have taken things out of my truck this is called stealing the manager is never a help always denied it they. Have thieves that work there from the top down.
I've been a faithful customer for many years, however am quite over the attitudes and rudeness of of Robert and Donna every time I go there. Robert is the guy who takes your order when you exit your car at the vacuum and Donna is the cashier who's worked there forever. Hay guys, a show of appreciation and a "thank you" goes s long way. Especially for a long time valued customer
Wouldn't recommend, had my interior cleaned and they ruined the finish. My wife spoke to the manager Gary and he offered nothing to remedy the damage. I called the other manager Tony and he always refused to take responsibility. Take your car somewhere else if you don't want it ruined by these lackluster jokers.
phone number disconnected.paid $12 for car wash and the automatic car wash was broken. No one in the office at 7:25am even when they indicate they open at 7:00am!!! I am disbuting this charge against them with my bank. Through various reviews, this seems to happen often with same results of lost money and no service.
ABSOLUTELY HORRIBLE CAR WASH!! THEY HIRE THIEVES!!!!Do NOT go to Mariner's Car Wash on 3338 4th St. North St. Petersburg, FL 33704 Their employees steal things out of your car!!! I paid $25 for a so called car wash and they stole $35 worth of scratch off lottery tickets that were sitting in console. The manager was very rude when I brought it to their attention. So it pretty much cost me $60 for a crappy car wash!!