Pathetic. Number one, if there are applicants in running for a property, they ask for applicant fees to be put in line for consideration, even after they have accepted an application. BEWARE. If you want to lose 150 dollars, go ahead and apply. they are liars!
The St. Pete location has extremely discourteous front desk staff. Location does not return phone calls and obtaining something as simple as an owner’s parking pass was very unpleasant thanks in large part to the receptionist (whose phone manner is equally lacking in typical customer skills). Our agent who I assumed would be pleasant and at least reasonably welcoming neither and turned her back and walked away mid-interaction.
This place needs to work on their customer management skills. I’m a new owner in the Isla area thinking I would receive a friendly welcome to the neighborhood. Unfortunately the only thing I’ve received from Resource Management is heavily enforced rules, forms that need to be filled out and charges for the services they provided.
I Only Put 1 Star Because You Can't Put No Stars! This Has Been The Worst Year Of My Life Renting From Them! First When We Moved In We Have A Roach Problems 1 Week After Moving In! And It Wasn't Like They Were Small, They Were The Really Big Ones With Wings! So there Was No Way They Could Say We Brought Them With Us(We Have Never Had A Roach Problem). Whe Not called About This Problem We Were Told That's Was Not There Problem But Our Problem Even Though They Were Clearly There Before Us! That's Not Even a The Worst, The Guy Kym Who Runs It Is Very Rude And Nasty! The Person We Usually Deals With (Ms.B Was The Sweetest, Understanding Person Ever) Quit Because Of Kym The Manager And The Way He Talks To People. Now We Have To Deal With The New Girl Who Has No Idea What She Is Doing! We Have Had To Have Plumbers Come Out 2 Times Within The Last 3 Months And Both Times They Said That Our Pipe Lining Was bad And We Had Roots Growing In The Pipes And Thats Why We Were Having The Problems With The Toilet Not Flushing And The Shower And Sinks Not Draining Or Getting Backed Up In One Of The Bathrooms! Now Today We Get A Letter Saying We Have To Pay Them 82.50 For The Bill Because They " supposedly found tampons in The pipes" But No One Ever Told Us This Into Now AND NO ONE IN OUR HOUSE USES TAMPONS! When Asked Why The Plumbers Never Told Us This The New Girl Onya Said They Don't Have To Tell You anything! But This Is My house Where I Pay Lights Water And Rent! What Do You Mean? PLEASE DO YOU AND YOUR FAMILY A FAVOR DO NOT EVER RENT FROM THEM!
Leigh Tessler is unhelpful and useless. He ignores people. Problems don't get solved with him. You are a property management firm that is not doing a good job. Please hire someone that will actually help residents.
Very rude people who work for this company especially Sharon Konrad. I like where I live but wI'll br moving due to this property management if you can even consider calling them that. Not at all property management.
I absolutely love my new place with Terrier. The people are super friendly and the property is beautiful. I'm very thankful to do business with them. I recommend it!
Clean room, beautiful views, and friendly professional women that works the front desk. My family and I stayed at the Surf Beach resort Treasure Island for 5 nights. The washer didn't work when we arrived. One reason I booked this resort was for the connivence of the washer and dryer in the room. After waiting for 2 days for someone to come fix it. It still wasn't fixed. I was given a key to a different unit on A different floor to do my laundry. I was doing laundry at night so that my family and I could enjoy our time during the day. I didn't feel comfortable (as a female) walking up And down the floors by myself at night so my husband would join me. While my husband was waiting for me he sat on a bed in one unit not lay sat). I was told for that reason now I could only do my laundry from 9-5 only because it was an inconvenience to housekeeping because they had to straighten it. What about my inconvenience. Waiting around for people to fix our washer not once but twice. Which still isn't working. Having to go to a different floor. I paid for a convenience of doing laundry in my unit and was not able to do that and then to be told I could only do laundry between 9-5, the time I want to spend enjoying with my family. I spoke with Adam ( the manager) about this issue and asked if they could compensate us for our inconvenience. He was very rude and said we don't know when a washer will go and no they will not be compensating us for our unit and our inconvenience. Then said we will have it fixed for our next guest. Have a great day. I did not get what I paid for and what was advertised. Adam was very ignorant and unprofessional. I wouldn't recommend staying at the Surf Beach Resort if you need a working washer. We were not the only guest with a broken washer.
I am compelled to write a review after seeing all these old negative reviews. I am an owner and All County manages my condo in Seminole, FL. My property manager, Alicia, is attentive to my questions and seems to really care about my property. I am a very happy owner and my tenants seem happy as well as they pay rent on time and keep my condo nice.
All County manages my Condo in Seminole and they have always been prompt with contacting me when the tenant has an issue. They are quick to fix any issues that arise and they are always prompt when I have questions. I am very happy with them! All my headaches of renting, tenants, plumbing and appliance issues have gone away!!