Pathetic. Number one, if there are applicants in running for a property, they ask for applicant fees to be put in line for consideration, even after they have accepted an application. BEWARE. If you want to lose 150 dollars, go ahead and apply. they are liars!
The St. Pete location has extremely discourteous front desk staff. Location does not return phone calls and obtaining something as simple as an owner’s parking pass was very unpleasant thanks in large part to the receptionist (whose phone manner is equally lacking in typical customer skills). Our agent who I assumed would be pleasant and at least reasonably welcoming neither and turned her back and walked away mid-interaction.
As a professional in the real estate market since 2003, I always had experienced Associa on the REALTOR side - and it was the worst. Now, I have had an opportunity to experience it as a home owner and what happened to me today is the icing on the cake.For over 2 weeks, I have been trying to contact them (via email, phone and on their website) with regard to a gate code issue. I cannot remotely open the gate for my guests. Today, I decided to request additional help once again from the property manager and to include my condo president in the email requests. I received a short terse response from Colette Fuller that did not answer my question. I called - the usual VM - I have never yet received a response from a VM left. Wrote to Colette and asked her to return my call......wow......that experience left me shaking from the way I was treated on the phone.On the call with Colette, she went on and on, refused to take the time to listen to my request fully, went on to explain there was NO ONE at Associa who could assist other than herself - that there was no person in Associa higher up than her, that she WAS a supervisor and to use her words "there is no one higher than me in Associa, I am it". I was simply requesting the name of her supervisor and or manager - eventually, she provided your name and email address. She also went on to tell me that the fact your Associa web site work order did not work, was the internet fault - not Associa's. When I tried to explain my frustration in dealing with a company where I have made multiple efforts to get an issue resolved, she said that she was very busy and had many clients to deal with and sometimes email doesn't work, phone calls go unanswered and that I should not expect an answer to an inquiry within such a short time frame as 2.5 weeks.I am EXTREMELY upset at the very unprofessional manner in which Colette handles home owner inquiries - when she is pushed to respond at all!
This place needs to work on their customer management skills. I’m a new owner in the Isla area thinking I would receive a friendly welcome to the neighborhood. Unfortunately the only thing I’ve received from Resource Management is heavily enforced rules, forms that need to be filled out and charges for the services they provided.
Leigh Tessler is unhelpful and useless. He ignores people. Problems don't get solved with him. You are a property management firm that is not doing a good job. Please hire someone that will actually help residents.
Very rude people who work for this company especially Sharon Konrad. I like where I live but wI'll br moving due to this property management if you can even consider calling them that. Not at all property management.
I am compelled to write a review after seeing all these old negative reviews. I am an owner and All County manages my condo in Seminole, FL. My property manager, Alicia, is attentive to my questions and seems to really care about my property. I am a very happy owner and my tenants seem happy as well as they pay rent on time and keep my condo nice.
All County manages my Condo in Seminole and they have always been prompt with contacting me when the tenant has an issue. They are quick to fix any issues that arise and they are always prompt when I have questions. I am very happy with them! All my headaches of renting, tenants, plumbing and appliance issues have gone away!!
This company should be under the microscope of the Federal government as well as State Authorities.. I am aware of three homeowners (all part of Asscocia Gulf) that have paid dues yet the companies backwards computer system and website refuses to update their paid dues and in stead of being in communication and trying to solve the problems they only refer to their attorneys.They need to be legally put out of business and their CEO and upper management need to visit a judge.Worst , Worst company I have ever dealt with.
These people are absolutely horrid. Nothing but a bunch of scam artists ripping people off. There houses are "fixed up" to the point of covering up issues but not fixing them properly. You just don't realize how bad the issues are until something happens like losing electricity in you kitchen for a whole week. Then when you have to spend a fortune buying ready to eat food for your family for a week because it takes them that long to get someone out to resolve the issue they don't even offer to give you a credit towards your rent to make up for it or anything. They try to scam you out of money and then if you call them out on it they file evictions full of lies even though they know you have proof that they are lying. Not to mention the motels they own such as the Mosely Inn. Nasty roach and rat infested places where the police are called multiple times daily usually. I would strongly suggest never doing business with these people if you don't want to get screwed over, taken advantage of and then have them try to kick your family out on to the street if you stand up to them.