Window-Kote of St Petersburg

Recently took my car in, and got a verbal quote from Phil of $120.00. Then, Phil attempted to change the quote to $125.00 later in the conversation. Realizing this, I made him aware that he had said $120.00. I no longer trusting him, requested from Phil to write down the amount, and so he did behind one of his business cards being $95.00 plus tax, and $25.00 balance to collision company that had done work on my car, total of $120.00. Phil from Window-Kote performed the work agreed upon on the windows of my car.



When I came to pick up my car on Monday, at 4:45 pm, no one was in the office. So, I knocked on the desk and patiently waited knowing that Phil and workers must be inside the building. When Phil came into the office, he said he WAS ClOSED. I disregarded his comment, because when I called about my car 1/2 hour before, I was told they closed at 5:00 pm. Phil said it would be $250.00, so I again disregarded his comment because I thought he was kidding. I had a written quote from him with the agreed amount. I quietly walked outside to get my husband who was sitting in his car, because this to me seemed as a bit of harassment from the proprietor and I wanted my husband to deal with the proprietor and paying the bill. My husband walked in and Phil gave him the right price, which he had written on the back of the business card. My husband paid for it and we left.



I believe Phil's attitude was rude towards me, and the toying with me and prices was also an indication to me that I can not really trust this business.