I absolutely love my new place with Terrier. The people are super friendly and the property is beautiful. I'm very thankful to do business with them. I recommend it!
2675 50th Ave NSaint Petersburg, FL 33714
Clean room, beautiful views, and friendly professional women that works the front desk. My family and I stayed at the Surf Beach resort Treasure Island for 5 nights. The washer didn't work when we arrived. One reason I booked this resort was for the connivence of the washer and dryer in the room. After waiting for 2 days for someone to come fix it. It still wasn't fixed. I was given a key to a different unit on A different floor to do my laundry. I was doing laundry at night so that my family and I could enjoy our time during the day. I didn't feel comfortable (as a female) walking up And down the floors by myself at night so my husband would join me. While my husband was waiting for me he sat on a bed in one unit not lay sat). I was told for that reason now I could only do my laundry from 9-5 only because it was an inconvenience to housekeeping because they had to straighten it. What about my inconvenience. Waiting around for people to fix our washer not once but twice. Which still isn't working. Having to go to a different floor. I paid for a convenience of doing laundry in my unit and was not able to do that and then to be told I could only do laundry between 9-5, the time I want to spend enjoying with my family. I spoke with Adam ( the manager) about this issue and asked if they could compensate us for our inconvenience. He was very rude and said we don't know when a washer will go and no they will not be compensating us for our unit and our inconvenience. Then said we will have it fixed for our next guest. Have a great day. I did not get what I paid for and what was advertised. Adam was very ignorant and unprofessional. I wouldn't recommend staying at the Surf Beach Resort if you need a working washer. We were not the only guest with a broken washer.
I'm unfortunately in the beginning of a lease being held hostage. Four days into the lease and I knew that I needed out. This company and it's staff know how to take your money but not how take care of their fellow man. They informed me that the only way out of my lease is by forfeiting one month along with my security deposit totaling $1400. This is the worst decision I've made in years by far. Please go somewhere else, look at Mike Andon's Properties. I work for Mike and he is a by the book gentleman who knows how to take care of his tenants according to his tenants, a few of my friends. Stop by The Hollander Hotel and get in touch with Sheila his property manager before you go with these criminals at Terrier Properties run by Peter Ford.
The managment group has great properties and is very friendly. The properties are updated, and very clean. However, I do have one major issue... There is no one on call for repair issues over the weekend. It's 4th of July weekend and my AC is pouring out water... I have no choice but to turn it off, and because the company won't have anyone in the office to even check the messages until Monday, it may take even longer after that to get it fixed. So now I'm looking at 3/5 days of no AC, in the middle of a blistering Florida summer. Someone should be on call for at least Saturday.
I LOVE Time Square Properties. My fiance and I rented from them for a year and Adam is probably the best landlord I have ever had. If there is ever a maintenance issue, he sends a guy within 24 hours and Adam has even come to let us in after hours when we locked ourselves out. We recommended this place to 2 different people who signed with them and they love it to. If we didn't move from the area, we would still be with them. You will be taken care of here!