I'm a regular at the Derby several times a week , but every time I visit the service is poor at best . The ticket clerks need to be taught the word " hospitality " and how to treat paying customers . Thank goodness for the ticket machines because without the machines I would not frequent the Derby as much. Un-friendly , rude and expect a tip with every ticket transaction ? "To tip " is for Good service ! If the Derby Lane employees don't enjoy their jobs dealing with the paying public get another job.But this really all falls on Management ....they have had to receive many many complains from locals and visitors.I go even if I'm not winning and it's just an added insult to be treated poorly but Derby Lane employees .Fix it !!!!
Wonderful drinks and food. We sat outside and loved it. Service was very good also. Has Valet parking that makes it so easy to park.
The food was DELICIOUS!! The staff was very friendly . I had breakfast and I must say the home fries and grits were amazing! I Will be back and would recommend this place to all of friends!
Was there this morning for breakfast - first visit and I must say I was IMPRESSED with the friendliness of the staff - very hospitable and my Greek Omelet was very good ! And came so FAST!!! Perfect biscuit and crispy home fries. Will definitely be back!
Great Breakfast!!! Fast service, huge portions of food and the diner is extremely clean. Definitely going back...!!!
It's was ok the price for the food don't think so cheesecake not so great drinks good would had rather gone thru a drive thru staff good
Were welcomed by the bar tender who informed us that we had to put our name on a board to be considered for the wait. We only waited for about 20 minutes. It's a pretty small place, as far as the dining room goes. But, when we sat, we were extremely impressed by the atmosphere. The TV's on the table were a nice touch, though our remote seemed to change other customer's TV's. That was more entertaining than the TV programming itself hahha. Anyway, we ordered Duck Wings for apps (superb), The Resurrection Burger, The Wine-O Burger, and The Demi God Burger. All were superb. Cooked medium rare as we like. They exploded in your mouth and you were consumed by flavor. Just fantastic, and generous. The Sweet Potato fries were an included option for a side, and they too were Phenomenal.
I have visited this Applebee's several times for to go orders and the wait is average 20 minutes or more. I have been told it's because of the people in the kitchen. The last time I received my order and went home to eat but a side was missing in my meal. I had to wait for this meal for 30 minutes and was too tire to go back. I called the manager and he said he would send me a coupon I said ok that was fine. That was 2 weeks ago. Haven't been back since.
The food is very good. And it's very clean. The price is also very reasonable. And I need to work on is improving the hostess customer service skills.
Received bad treatment from waitress. The food was badly prepared, small portions: way overpriced. Won't go again. Save your money for a better place.