On January 29, 2018, I left my suitcase for the handle to be repaired (sew) with the lady at Heel Sew Quik. The lady told me that I could pick up the repaired suitcase on February 7, 2018. On February 7, 2018, I went to Heel Sew Quik to pick up my repaired suitcase. I gave the man my receipt. He started hollering at me that he didn't have time to do the repair on my suitcase handle. I told him that I was told that the suitcase handle would be repaired, and I could pick up the suitcase today. Again, he lied that he didn't have any black thread to do the repair. I asked him why would he sew the suitcase handle with black thread since the suitcase handle was brown. Then I was told to come back in a hour or so to pick up the suitcase. I told him that my time was valuable too. Thus, I asked him for a discount since I was inconvenienced. He started hollering at me 'NO'. I told him as much as he was charging me, I could purchase a NEW suitcase. I left with my suitcase without repairs. I'm not going to give my hard money to a business that disrespect me. Also, he is overpriced because he has to pay the high rents in a mall.
5155 Deer Park Dr,New Port Richey, FL 34652
From Business: Allen Family Foot Care - David M Allen DPM in New Port Richey, FL serves customers. For your convenience, we also operate from: 3890 Tampa Rd.Ste. 308, Palm Harbo…
Horrible workmanship. I swear that the stitching on the zippers installed on my cowboy boots looked like it was done by a blind monkey having an epileptic event.!!!!
Ive seen this guy and his wife in tyrone mall for a loooong time. Since i was a little kid. Never actually used the service untill recently. The couple seems nice enough i suppose but they dont speak english very well and i think that may cause them to be very direct and to the point with their customers. Almost kurt. It definitely hurts their perceived customer service but im generally satisfied with the quality of work they have done for me each time i go. I would have given them 4 stars but i had an issue having to take a pair of boots back to them several times after it was supposed to be fixed and when i came back i didnt even get like a discount or anything. To be fair, its not necessarily their fault but they didnt even address the issue and i felt like that would have been a good faith move to keep the customer happy and they didnt do anything similar.
Took my shoes in for new soles.When I picked them up they were like brand new.
Applied for a job here and got an email from the manager to set up an interview. I arrived at the interview where the hiring manager spent 10 minutes trying to locate my application in which he did not succeed. I sat through a 20 minute interview where I had to repeat all the infortmation that was on my application. After the interview, the manager said he would be in contact soon to let me know the decission. I never heard back from them. Very unprofessional especially from a high end store. If you can't trust them with a paper application I would not trust them with my business.
I love the store ! They give you get deals and prices, I would suggest many people to go to T.J. Maxx !