Brought my elderly mother to CVS for flu shot at the minute clinic. Sign in kiosk was broken. Clip board and pen sitting next to a teenager who looked like death warmed over. Signed Mom in an had her sit as far as possible from the other person waiting. Staff came out after 10 or 15 minutes and rudely announce it would be at least 45 minutes if any of us planned to wait. She then directed us to the pharmacy for a flu shot. Stood at the pharmacy counter and was told twice someone would be with us soon. Over heard the Pharmacist say if we were getting a flu shot she would send us to the clinic. I told her we were just there and were being directed to her. She then said it would be an hour if we wanted to wait. We left and drove one block to Walgreens and got quick and FRIENDLY service. No more CVS My time is too valuable to waste on poor service and a lack of communication. Now I pray my mom doesn't get sick from exposure to the whatever that poor teenager had. Ugh!!!
their service is worst, and i am going to complain to the Dr who referred me for this pharmacy. their advertisement says they call once they receive prescription and one day shipment. all these are wrong, they didn't call me at all, instead i called them after three days and they took all my insurance information, and said they ship ASAP. i was waiting for medicine for another 4 days and then called them back, that's when they gave shocking news, saying i didn't pay them 10 dollars, idiots, they do that much business and stopped sending shipment for not paying 10 dollars? even though customer dying of lacking medicine? they didn't take my credit card information when i called them and they didn't even call me back to collect copay before shipping. they just stopped responding, who in the world does this kind of business? infact ia sked to talk to the owner and the employee said he inform to his owner but nobody called me back. instead of arguing with these guys, i definitely go-after the Dr who referred me from Stlukes.
Fantastic customer service? Of course! Thats what you can expect at this pharmacy. Please come in and visit any time!
We love this particular location, fast and friendly very helpful. Employees do make the difference! This store has some great ones!