After driving to St. Pauls for my favorite meatball sub I find out Zachary's Pizza Restaurant picks and chooses what they want to serve and what they don't want to serve, not what they offer on their regular dinner Menu.The waitress acknowledged that they had everything to make it but they just pick and choose what they want to make based on price.After looking at reviews it appears they say items off the menu that aren't as pricey are not available that night when they think they will have a busy night. Pricier meals+Busy Night=More $$$.We paid for our meal and I went to the front to continue waiting to speak to a manager or owner. (At this point I had waited 45 minutes)Finally, someone came out to talk to me... it was a young guy who gets the dishes/does kitchen work and he said the owners don't waste their time with complaints and they don't have a manager. He preceded to tell me that they choose what they want to serve and don't want to serve as they please without notice. I asked if I could leave my number for them to call me when it was more convenient and he said "no, he won't call you. He doesn't care."This place is a joke. Don't waste your time!Wow. We will never be back again.
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Terrible food and the worst customer service that I've ever experienced in my life, and it was from the owner. The customer is never right and doesn't come first at this establishment.
They up charge for everything. Reluctant to special orders. Food way over priced in comparison to competitors and honestly not that great. Ingredients taste frozen and not fresh.