There were a number of problems with Verizon. First they set me up over the phone to get an on-tech worker to install my computer and my land line phone. I wanted a tech to set it up but was told it was set up for me to install it.. Takes quite a while to get a tech over the phone (1 to 2 weeks), When I finally picked up the phone at the store to my dismay they did not give me a charger, I called and was placed on hold. I am still waiting for a response. All associates are helping other people so I continue to wait. An associate answered and I explained the problem. She told me if I ordered the charger it would take 7 to 10 business days before I could get it. After checking the issue she put me on hold to find what was going on. Normally they don't mail store bought items but they were nice enough to mail it to me and got better postage timing. I now only have to wait 2 to 3 business days. They rectified the problem and the associate was very professional during this problem solving.
I am aenior with an older big button cell phone. Taylor spent a huge amount of time activating my phone and, when I couldn't get into my online account, I went back and he and Shaquan again spent well over an hour working to get me online. I haven't mentioned that I am legally deaf and they wrote everything down to communicate with me, patiently. To top it off, my car wouldn't start because I had carelessly left my lights on. Again, patiently, they got cables and gave me a boost. I heartily recommend this place and these guys.
I have brought many Apple devices for repair... 4S, 5, 5S, Ipad 2... I have tried many different repair companies over the years... mostly screen replacements. They are very knowledgeable of these devices... they even found issue with how the previous repairs were fixed and repaired them for me very economically. They have excellent communication during the repair process and the lowest prices in the metro. I will bring all of my mobile repair needs to them. They are Excellent.
I love that they are young African American men that have been raised with respect and intelligence of how a business is suppose to be ran. I have gotten several devices from this company and repairs as well and will continue to get the great service they offer for as long as they offer it :-)
Never had a bad experience and the store is always clean. It's easy to find assistance, the money center always fast and it's big!
This listing says, Saint Paul. When it is actually in Apple Valley.