Had been with this branch for 5 years but service went down and only a few tellers available when I go inside.
The Eagan branch staff are extremely helpful and show they care about me as a customer! It is the best banking experience I have ever had
Very helpful customer service; answers all questions so very understandable plus gives extra ideas and information (questions I had not thought to ask).
This credit union is awful, I was a member since 1992. I would go to real bank! The people upstairs that run the credit union are rude and unhelpful. Please read anything you sign with them very carefully, especially the fine print. Did you know that this credit union can open accounts under your name without your consent? If you do choose to bank with them, read everything carefully!!!! I cannot stress that enough.
Do not even think of opening an account here. Ever! Four strikes and counting. They always took out the checks before doing my direct deposit. They also debited my rent check twice. Since their practice is to debit the biggest check first so that you get a lot of overdraft charges, they put two rent charges to my account and every other check for that month bounced. They did not pay for the bounced checks, and I ended up with a big negative even after they had corrected their accounts. I closed their account, but guess what ? they put a fraudulent charge on my account and sent it to collections and messed up my credit. Their collections are mean, anad I had to pay this amunt even thugh I disputed it.