Trendi Salon and Spa

My experience at Trendi Salon was awful!



I went there for the first time to have an up-do and makeup done. The stylist curled my hair and used so much product that my hair was crunchy and unnatural looking. A good portion of the curls had crimps from the curling iron and other pieces were not even fully curled. The stylist dropped the comb numerous times and continued to use it in my hair. Overall the up-do looked terrible. Next I went to make up where I told the stylist I do not wear coverup and she said that this will not even look like you are wearing any...well my freckles were gone after the application. I showed her a picture of a natural looking cat eye for my makeup and when she finished up she realized that they had no toss-able mascara applicators so she used the brush RIGHT OUT OF THE TUBE. She then proceeded to use the same mascara brush on the women I was getting the services done with. I was blown away. Last step was lipstick... the stylist managed to do a good job with the lips until she dropped the applicator ON THE FLOOR and picked it up... then put the used applicator into the lip gloss tube and went to used it on my lips! Talk about huge health code violations! Let alone that was the last lip applicator so the other stylist used the testers directly on the women I went with. I looked like I was going to the circus... I went home and had to shower because there was too much damage done to be fixed. Luckily I was able to do my hair and makeup in an hour before pictures.



The worst part of the whole experience was I spoke to the owner Barb about my dissatisfaction with the services performed and she said because I was not there I cannot do anything for you.



All I can say is I would not recommend this salon because of how poorly the owner (of all people) handled the situation. I did not even receive a sincere apology. I am sure some most of the stylists are very talented at the salon however who treats their customers like that?

I'm so glad I found this place! I have fine hair and Barb knows just how to cut it so that it looks like I have hair!