Sears Auto Center
425 Rice St, Saint Paul, MN 55103
|Mon - Sat:|
Phone: (651) 291-4228
11/13/2011Provided by Citysearch -
From Friday morning to Sunday night, Sears Auto called 8 times to change the brand or size or type of tires they were going to put on our car. On Sunday night, they still had not installed the right tires. We dealt with 11 different sales and repair people. On Sunday night, no one knew who we were or what we were talking about.
06/10/2011Provided by Citysearch -
WARNING!!! DO NOT GO TO THIS PLACE FOR ANY MAJOR REPAIRS WHAT SO EVER. THEY WILL TRY TO CHEAT YOU OUT OF YOUR MONEY IN EVERY WAY THAT THEY KNOW HOW. I BROUGHT MY CAR IN AND ENDED SPENDING $900 FOR BRAKE REPAIRS, ALIGNMENT, COOLANT FLUSH, AND TO REPAIR A SHAKE WHENEVER I BRAKE. THEY ALSO DID A BRAKE INSPECTION. I PICKED MY CAR UP A COUPLE DAYS LATER AND THE SHAKE WAS STILL THERE. I BROUGHT IT BACK AND THEY WERE GOING TO CHARGE ME FOR ANOTHER REPAIR. I HAD TO ARGUE FOR AN HOUR FOR THEM TO FIX IT FOR FREE. 2 MONTHS LATER, MY FRONT BRAKES AND COMPLETELY STRIPPED AND MY ROTORS WERE RUINED. I BROUGHT IT BACK AND THEY ARE CHARGING ME $700 FOR THE REPAIRS. WORST SERVICE EVER. VERY UNETHICAL MECHANICS WORKING THERE. I SUGGEST TO GO SOMEWHERE ELSE!!!
04/05/2011Provided by Citysearch -
SEARS...Do your self a favor, take you car elsewhere. I though SEARS would be a reputable place for service. I brought my car in for repairs and I was told it would be finished in 5-6 days, 2 weeks later it was still sitting there and nothing had been done...Literally they had not started repairing the car. The customer service is horrible. No one ever called to update me even though they kept telling me they would call. Another mechanic told me it should have been a 3 day job to repair my car. I will never go there again not even for a simple oil change. I don't trust their work. Also, I had been there several days earlier to have new tires put on before having to return for major repairs. Seems a bit suspicious to me.