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Phone: (651) 224-7431
Fax: (651) 224-7431
Lancer Service Auto Care
Lancer Service Downtown
05/15/2012Provided by Citysearch
I've been taking my car to Lancer for close to 5 years now. They've helped me with everything from a recall, diagnostic problems, insurance claims, and your regular oil change and tune-ups. The guys there are friendly, trustworthy and take a genuine interest in getting my vehicle up and running. The only thing I know about cars is that I'll always trust Lancer to give me the best service and turn an otherwise frustrating and difficult situation into a smooth and easy transaction. Thanks!!
Lancer Service is by far the most exceptional automotive repair facility I have ever come across. Everything about Lancer is extraordinary in comparison to anyone else. They have a very professional, dedicated, experienced staff. Working with everyone there is a pleasure. Given my lack of mechanical aptitude, I greatly appreciate the time they spend with me during each and every visit. They are able to clearly explain what was done or what needs to be done (recommended) in comprehensible terms. This facility goes above and beyond in all that they do. Even when you bring your car in for a simple oil change, they thoroughly inspect the car. Whereas, other shops are more or less, get in, get out, goodbye! My experience is that Lancer really thrives itself on quality. However, they are still able to maintain competitive pricing with other places in the area.
I have been a dedicated customer now for over 10 years. During this time, I have had several different types of vehicles. Never once were they unable to flawlessly repair a vehicle of mine. I have recommended Lancer to several friends and family members; everyone who has brought their car in has the same feedback and would never even consider bringing their vehicle elsewhere.
If you are looking for a trustworthy, qualified automotive repair center, Lancer is the place to go! I highly recommend Lancer to all!
I would bring my car back to Lancer anytime! Everyone is very friendly, down to earth and professional. When I brought my car they let me know what was actually wrong with my car and not giving me false information like I have in the past from other shops in the area. Its also at a very convient location right downtown. My expierence felt like i brought my car to a trustworthy small town shop!
I brought my car into Lancer just for the convenience of the location and found it to be a wonderful experience. The experienced mechanics took the time to explain to me what was going on with my car (some heavy duty repairs) and were very knowledgeable. I have been back since and will continue to do so.
01/13/2009Provided by Citysearch
I went here because it was on the AAA site and near where I was staying, but it wasn't worth it. They tried to tell me I needed all sorts of work that was more than the car was worth. At least they agreed that the work may not be worth doing and let me go on my way with just a hoist fee. I brought in my car for a second opinion elsewhere and they were able to do the job for literally $6 for some fluids compared to $1500 to replace the power steering and misc. items. Any time the print out says ""misc."" labor that might not be good. Not worth the convenience of their location.
01/08/2009Provided by Citysearch
After reading the good reviews elsewhere I was surprised, but Lancer overshot their estimate significantly, did not phone for authorization before hand, and surprised me with the huge bill when I went to get the car. They were defensive and unapologetic about it. Hopefully a fluke, but beware...
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