Como Park Animal Hospital

I was forced to bring my bearded dragon to Como Park Animal Hospital as my normal reptile veterinarian's clinic was not open on a saturday afternoon. While under Como Park Animal Hospital's care, my bearded dragon consumed a large section of paper towel. She has no access to paper towel in my home and could not have possibly been bought with it as she was a mere 12 grams, now over 300. After consuming the paper towel, she was unable to swallow, became severely dehydrated and emaciated due to her inability to eat. It took us 4 months and 1000$ to figure out what was going on as I was unaware of the paper towel blocking her esophagus. My bearded dragon went through immense suffering as she endured diagnostic tests, treatments, multiple fluids, injections, medications, etc. etc. etc. When I brought this to Como Park Animal Hospital's attention, they not only made up inaccurate excuses to deflect the blame, but wouldn't even acknowledge the fact that it was even possible it occurred there. I know for an absolute fact, and would bet my life on it, that my dragon consumed the paper towel at Como Park Animal Hospital. I am a veterinary student at the University of Minnesota College of Veterinary Medicine. Thus, I understand mistakes happen, but I am disappointed and ashamed at the response of my future colleagues. DO NOT bring your animals here. If a mistake occurs, they will not assume any responsibility and your animals health, wellbeing, and quality of life is NOT worth the risk. I was not expecting any monetary compensation but simply an acknowledgement that a mistake could have occurred and that they will prevent such occurrence in the future. I received nothing but denial, lies, and excuses.